Fred Frederick Chrysler Dodge Jeep Ram, Easton
Easton, MD
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918 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton
Great experience! Rob, our salesperson, was very attuned to our needs. He found us just the right car at the right price. This was not the case at other dealerships t Rob, our salesperson, was very attuned to our needs. He found us just the right car at the right price. This was not the case at other dealerships that we visited. More
I recommend it Never have any problems. Best service place for my Jeep. Everyone is very nice. Clark at the parts station is very professional and always take care t Never have any problems. Best service place for my Jeep. Everyone is very nice. Clark at the parts station is very professional and always take care the problem. I will highly recommend it. More
Fred Frederick is the Best! Great job by Jennifer and her team at Fred Frederick. They were friendly, kind and helpful in suggesting the things I may want to consider in my purch Great job by Jennifer and her team at Fred Frederick. They were friendly, kind and helpful in suggesting the things I may want to consider in my purchase and items that probably wouldn't be worth my while. Even with all that, I was in and out in what felt to be a very short time. I've been motoring for about a month and just as happy with my ride as I was with the positive buying experience. Recommended More
Quick and easy, Victor made my service appointment quick and easy. Very friendly, courteous, and respectful. Everything was explained to me so that I could understa Victor made my service appointment quick and easy. Very friendly, courteous, and respectful. Everything was explained to me so that I could understand. Work completed in a timely manner. Thank you. More
1st jeep service The service guys are great! The did awesome job of getting jeep first oil change and tire rotation. Peace of mind with 16 point inspection, no worrie The service guys are great! The did awesome job of getting jeep first oil change and tire rotation. Peace of mind with 16 point inspection, no worries. More
First service on my new Jeep Victor and Keith were very helpful. The waiting room was comfortable while I waited. Victor explained the service that had been performed. I traded Victor and Keith were very helpful. The waiting room was comfortable while I waited. Victor explained the service that had been performed. I traded in a Jeep for my new Jeep so I am loyal to the brand! I like that I can schedule service online. I like that I was not talked to like a female who really doesn't understand cars (even though I don't!) I highly recommend Fred Frederick for sales and service. More
normal service I was able to get a near term appointment. Service was timely and (I Hope) done well. he work was a simple oil change and tire rotation. All completed I was able to get a near term appointment. Service was timely and (I Hope) done well. he work was a simple oil change and tire rotation. All completed in less than one hour. Cosr was as expected. More
Quick Easy and Helpful The gentlemen in the service department were great they handled what needed to be done and explained the process to me. I never hesitate to have my c The gentlemen in the service department were great they handled what needed to be done and explained the process to me. I never hesitate to have my car worked on by the fine people at Fred Frederick. More
Great Vehicle, Great Deal, Great Sales Rep I loved working with sales rep David Sutton. He was very polite, very helpful and very knowledgeable at all times. I never felt pressured by him at al I loved working with sales rep David Sutton. He was very polite, very helpful and very knowledgeable at all times. I never felt pressured by him at all. I have purchased a lot of vehicles in my 52+ years of driving, and I have never had a better experience in buying a vehicle. David Sutton is super, and I finally got my favorite color with the RAM Laramie that I bought. More
Terrific Service Department I typically work with Victor, but Keith took my call a few days ago when I needed to schedule an appointment. Everything I asked to have repaired was I typically work with Victor, but Keith took my call a few days ago when I needed to schedule an appointment. Everything I asked to have repaired was done, nothing was missed, plus Victor reached out to point out a few other things that needed to be addressed. I can't tell you how happy I am with the Fred Frederick service department. I bought my Jeep at the Annapolis dealership, but was uncomfortable every time I want in there for service, and rightly so. Everyone there always seemed on edge. Despite my specific requests because I have a diesel Grand Cherokee, they often failed to perform necessary service items which eventually resulted in a major problem that Victor was able to remedy. I was even yelled at once by my service manager at the Annapolis service center for a mistake they had made, not me. I can't tell you how nice it is with Fred Frederick to have an organization you can trust. More