Fred Frederick Chrysler Dodge Jeep Ram, Easton

Honest evaluation, no undo pressure or upselling efforts. Keith was very honest and technically competent in the evaluation, parts availability, and repair of a wheel bearing failure on a Jeep 2016 Patriot. Keith was very honest and technically competent in the evaluation, parts availability, and repair of a wheel bearing failure on a Jeep 2016 Patriot. His behavior and efforts were much appreciated. Since I spend a fair amount of time in Maryland, I plan to have additional routine services done at this Dealership instead of my selling /original Dealership in New York due to their excessive up-selling efforts and suggesting for unneeded work. Thank you. More

Quick and thorough!! They got me in on time and we’re very thorough. They found some things on the free inspection they do and I was very happy they did. They got me in on time and we’re very thorough. They found some things on the free inspection they do and I was very happy they did. More

New Grand Cherokee I stopped to see what type of deal I could get, and to drive a new Grand Cherokee. I was very impressed with fit and finish the model provided, as wel I stopped to see what type of deal I could get, and to drive a new Grand Cherokee. I was very impressed with fit and finish the model provided, as well as the capabilities it possesses. Very happy with the service I received and the deal I got. More

True customer service I gotta admit.... sitting a a waiting room for my car is not on the top of my wish list. but , in this case , it was worth it. Service is always good, I gotta admit.... sitting a a waiting room for my car is not on the top of my wish list. but , in this case , it was worth it. Service is always good, but today it kept me from making a huge mistake. I was going to have tires replaced , but Victor explained it wasn't necessary for the near-mid term. He also quashed my concerns about my battery.... having checked both , again, at my request. That's the kind of service I could get used to. Keith , as per usual, had me in and out at a reasonable time. Thanks to both. More

Best purchase and service experience ever I purchased my 3500 Ram 5 years ago! Best experience buying a vehicle in my 30 plus years buying vehicles! The service experience with recalls, 100K I purchased my 3500 Ram 5 years ago! Best experience buying a vehicle in my 30 plus years buying vehicles! The service experience with recalls, 100K warranty and the attention to detail of the entire service staff cannot be duplicated anywhere! My first Ram truck purchase ever has been great, working with Fred Frederick for service and maintenance even better! RAM TRUCKS and Fred Frederick in Easton complete the overall experience! Thanks to everyone from the service techs to service writers and management! Keep up the great buying experiences!!!!! More

Courtesy is always first with your team. Keith Hopkins has been invaluable to me and my car. He's my "go-to" person, and the exemplary service always gets done! He's always willing to try to Keith Hopkins has been invaluable to me and my car. He's my "go-to" person, and the exemplary service always gets done! He's always willing to try to fit me in, on a tight service schedule, and is willing to explain things to me, and turn something off or on, that I can't reach. He's patient and kind and always professional. Jeff Frederick sold me my car, and his Businessman of the Year Award is well deserved. He is the epitome of professionalism, and well represents Chrysler and the automotive industry. Fred Frederick et. al. is a class act. More

Awesome Dealership I have purchased several vehicles from Fred Frederick in Easton. The reason I keep coming back is the honest and professional way that I am treated. I have purchased several vehicles from Fred Frederick in Easton. The reason I keep coming back is the honest and professional way that I am treated. Whichever vehicle I am interested in, this dealership, especially Jeff Frederick, makes every effort to meet or exceed my expectations regarding fair pricing, availability, and ease of transitioning from my trade-in to the new vehicle. Purchasing a new vehicle from this dealership is always a pleasant experience. More

Professional, timely and courteous. The team in the Service Department was very professional and courteous. Keith did a great job of keeping me updated about my Jeep. They did a great The team in the Service Department was very professional and courteous. Keith did a great job of keeping me updated about my Jeep. They did a great job. More

They were able to get my transponder back! We forgot to get the EZ pass transponder out of the car that we traded in. Rob was able to get it back for us from the wholesaler who bought our old We forgot to get the EZ pass transponder out of the car that we traded in. Rob was able to get it back for us from the wholesaler who bought our old car. That prevented the hassle and cost of getting a new transponder. More

Service Everything was great! Keith is the best, we trust him and he is always helpful and friendly! Rob was very gracious and put my phone on our truck whe Everything was great! Keith is the best, we trust him and he is always helpful and friendly! Rob was very gracious and put my phone on our truck when we brought the van in for work. Very nice! More