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Fred Frederick Chrysler Dodge Jeep Ram, Easton

Easton, MD

4.8
918 Reviews

8562 Ocean Gtwy

Easton, MD

21601

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918 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton

November 14, 2019

Routine maintenance Friendly service staff. Nice waiting area. Service was completed in timely manner. Easy to schedule appointment over the phone. I will return for serv More

by Slissau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
Nov 15, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the awesome review!! We strive to always put customers first and to provide the best service possible, so it is great to hear we have succeeded! We look forward to working with you in the future and thank you again for choosing Fred Frederick!

November 09, 2019

Great customer service I recently took my daughter's Wrangler for a oil change and a recall. I can't remember the individual who waited on me but he was very courteous. He More

by KAIANDBRIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember the individual who waited on me.
Nov 11, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the wonderful review! We work very hard to meet each customer's expectations and we are thrilled to hear you were satisfied! We will certainly pass along the message to the team!

November 07, 2019

New Diesel 2500 Purchase As always, we made a phone call to Jeff Frederick, told him what we were looking to do, & he came up with the perfect fit. This makes vehicle purchas More

by gene25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick
Nov 08, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you so much for sharing your experience with Fred Frederick. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle. Jeff and the team will be thrilled to hear your feedback!

November 07, 2019

Not worth the money, and my car was dirty, Not worth money for oil change, did not help me with a issue involving chip paint on passenger door (rear) and my car had dirty hand smudges on the f More

by brucepianka30394
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Richardson
Dec 03, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We apologize for your negative experience.We value our customers and truly appreciate the time to share your opinions. Please contact us at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. We look forward to hearing from you.

November 07, 2019

Keith is the best We are on our 3rd vehicle from your dealership . The service department is the main reason we continue to purchase vehicles from you . They are always More

by ponjatarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
Nov 08, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the wonderful review! We greatly appreciate earning your business time and time again. Keith and the team will be thrilled to hear your feedback!

November 04, 2019

Jennifer, Fletch, and John made it happen. Great team! Service department at Fred Frederick is the best. I'm glad to have made another purchase from Fred Frederick. Jennifer, John, and Fletch worked hard s More

by ghoghiggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fletch Gowen, Clark Wagner, Keith Hopkins, John Ireland, Jenn Conner, Victor Michael, Rusty Rostien
Nov 06, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Congratulations on your new Jeep Gladiator! Thank you for taking the time to write about your experience. It is wonderful to hear that our whole team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

November 01, 2019

I found the truck I was looking for online (from Richmond, VA 3.5 hrs away) and contacted Caitlin Lankford on the website, who called me within 2-3 mins. Took all my information to get me pricing an More

by Fields Irrigation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick, Fletch Gowen, Victor Michael, Rusty Rostien, Caitlin Lankford
Nov 06, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

On behalf us all of us at Fred Frederick, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Caitlin. We will be sharing your feedback amongst our team. Enjoy your new RAM and please come visit us again soon!

November 01, 2019

One of the easiest purchases I’ve had As hard as it was to find the exact Jeep I was looking for, once we finally found it, the transaction and process was one of the easiest I’ve ever bee More

by susieeq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Richardson, John Ireland, Caitlin Lankford, Sherry Peoples
Nov 01, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Hearing that you had a "painless experience" is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Fred Frederick, we wish you many happy miles in your new Jeep. We look forward to serving you for many years to come!

October 31, 2019

Sales & Service excellent Have been a customer of Fred Frederick for 5 years. Service experience has been great. They listen, service vehicle without the usual effort to sell More

by Ironsmoke2632
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins, Rob Richardson, Rick Marders
Oct 31, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the wonderful review! We greatly appreciate you choosing our dealership through the years. We work very hard to meet each customer's expectations and we are thrilled to hear you were satisfied! We will certainly pass along the message to the team!

October 31, 2019

Auto Maintenance The Fred Frederick team schedules your vehicle, fixes the vehicle and returns the vehicle when they say it will be done. They answer all your question More

by hsehldgmbox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
Nov 01, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Fred Frederickwith only the best there is to offer. It’s so nice to hear that Keith helped to make your experience such a positive one.

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