Fred Frederick Chrysler Dodge Jeep Ram, Easton
Easton, MD
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918 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton
Routine maintenance Friendly service staff. Nice waiting area. Service was completed in timely manner. Easy to schedule appointment over the phone. I will return for serv Friendly service staff. Nice waiting area. Service was completed in timely manner. Easy to schedule appointment over the phone. I will return for service in the future. More
Great customer service I recently took my daughter's Wrangler for a oil change and a recall. I can't remember the individual who waited on me but he was very courteous. He I recently took my daughter's Wrangler for a oil change and a recall. I can't remember the individual who waited on me but he was very courteous. He greeted me as soon as I walked in. He let me know all that they were going to do and the approximate time it would take. Glad I brought it to this service department More
New Diesel 2500 Purchase As always, we made a phone call to Jeff Frederick, told him what we were looking to do, & he came up with the perfect fit. This makes vehicle purchas As always, we made a phone call to Jeff Frederick, told him what we were looking to do, & he came up with the perfect fit. This makes vehicle purchase #21 for us. Fred Frederick in Easton has given us the kind of experience every dealership should give to their patrons. We're customers for life! More
Not worth the money, and my car was dirty, Not worth money for oil change, did not help me with a issue involving chip paint on passenger door (rear) and my car had dirty hand smudges on the f Not worth money for oil change, did not help me with a issue involving chip paint on passenger door (rear) and my car had dirty hand smudges on the front the oil change, we will be contacting CHRYSLER!!! More
Keith is the best We are on our 3rd vehicle from your dealership . The service department is the main reason we continue to purchase vehicles from you . They are always We are on our 3rd vehicle from your dealership . The service department is the main reason we continue to purchase vehicles from you . They are always pleasant and knowledgeable . More
Jennifer, Fletch, and John made it happen. Great team! Service department at Fred Frederick is the best. I'm glad to have made another purchase from Fred Frederick. Jennifer, John, and Fletch worked hard s Service department at Fred Frederick is the best. I'm glad to have made another purchase from Fred Frederick. Jennifer, John, and Fletch worked hard so I was able to purchase my dream vehicle, the Jeep Gladiator. More
I found the truck I was looking for online (from Richmond, VA 3.5 hrs away) and contacted Caitlin Lankford on the website, who called me within 2-3 mins. Took all my information to get me pricing an Richmond, VA 3.5 hrs away) and contacted Caitlin Lankford on the website, who called me within 2-3 mins. Took all my information to get me pricing and to see what rebates I qualified for. I received all the information back within 20 mins and put a deposit over the phone and she had all paperwork sent for my co-signer to fill out and the. This morning upon arriving at 9:00 truck was out front detailed and already had the remote start and engine block heater installed. I pulled out of the dealership by 9:40 with all paperwork signed sealed and delivered. The process with Caitlin and Fred Frederick Easton could not have been any smoother, more efficient then of Flawless. I will definitely be coming back when it is time for my business to add another vehicle More
One of the easiest purchases I’ve had As hard as it was to find the exact Jeep I was looking for, once we finally found it, the transaction and process was one of the easiest I’ve ever bee As hard as it was to find the exact Jeep I was looking for, once we finally found it, the transaction and process was one of the easiest I’ve ever been through. Everyone we dealt with through this process was very friendly, & easy to work with. Thank-you all for such a painless experience. More
Sales & Service excellent Have been a customer of Fred Frederick for 5 years. Service experience has been great. They listen, service vehicle without the usual effort to sell Have been a customer of Fred Frederick for 5 years. Service experience has been great. They listen, service vehicle without the usual effort to sell you something you don’t need. Rick, Keith & Vic are the best. Just purchased a 2nd vehicle from FF and the process was exceptional. Rob was very knowledgeable about the vehicles and their capabilities. He answered all of my questions. The only concern I had was the length of time it takes to complete the purchase. The dealership does not add on any extra unnecessary fees. No processing fee!! It gives you a friendly neighborhood feeling. More
Auto Maintenance The Fred Frederick team schedules your vehicle, fixes the vehicle and returns the vehicle when they say it will be done. They answer all your question The Fred Frederick team schedules your vehicle, fixes the vehicle and returns the vehicle when they say it will be done. They answer all your questions, give driving and maintenance tips and ensure you are satisfied with your service. More