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Fred Frederick Chrysler Dodge Jeep Ram, Easton

Easton, MD

4.8
918 Reviews

8562 Ocean Gtwy

Easton, MD

21601

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918 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton

December 12, 2019

Service They take great care of your cars and trucks as long as you bake cookies for them🤗 we bought both vehicles at Fred Frederick and have only had them s More

by lwlevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
Dec 12, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you so much for sharing your experience! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The team will be thrilled to hear your feedback!

December 09, 2019

30,000 mile Service. Very good price for the service. I was surprised how much less expensive the oil change was compared to Jiffy Lube. Service was completed within the More

by freebirds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
Dec 12, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the great review! We go above and beyond to make sure our customers are satisfied. We look forward to working with you again!

December 06, 2019

I want to express my appreciation for the outstanding sales and service I've experienced at Fred Frederick Chrysler Easton. The owner, Jeff Frederick, places his customers first. I highly recommend that More

by Gene W
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick, Keith Hopkins, John Ireland
Dec 12, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the great review Gene! We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We wish you safe travels in your new vehicle and look forward to seeing you again soon!

December 06, 2019

Excellent service, quick problem resolution The service team quickly diagnosed the problem (a nail in the tire), Keith explained the repair options and made the repair in a timely fashion. Sat More

by BobH78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
Dec 12, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you for the 5 star review and taking the time to share your experience! We look forward to working with you more in the future!

December 03, 2019

The best Sales and service are great . Would recommend the dealer ship to anyone who is looking to buy a new ram truck to fit your needs and budget More

by jjason13x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave sutton
Dec 04, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We wish you safe travels in your new vehicle and look forward to seeing you again soon!

December 01, 2019

Great experience Rob Richardson and his associate John Ireland were very courteous and knowledgeable. They listened to our needs and they made our previously owned More

by barbara20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Richardson, John Ireland
Dec 02, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Fred Frederick! We wish you safe travels in your new Jeep and look forward to seeing you again soon!

November 30, 2019

Outstanding purchase experience. Our family has always had the most wonderful sales and service experiences with Jeff Frederick and his dedicated team!!! Highly recommend them for y More

by obferry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whole team make you feel welcome and appreciated! THANK YOU!!!, Jeff Frederick
Dec 02, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We would like to thank you for your recommendations and for this amazing review. Jeff & our team of professionals are dedicated to providing you and everyone else who visits Fred Frederick with only the best there is to offer. Enjoy your new vehicle!

November 30, 2019

First Time I took my car in for oil change and tire rotation. Almost home, I started hearing a strange noise and then a part (plastic with the word oil drain) f More

by Jeepgirl
Friendliness
Recommend Dealer
No
Employees Worked With
Gary
Dec 05, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

The service manager was notified and said he had spoke to you to resolve the issue. We apologize for the inconvenience this caused. Please reach out to us if there is anything further we can do.

November 22, 2019

yes! Keith is on top of it! Keith Hopkins is a real asset to this service department. He remembers me each time that I visit and is always accommodating. Even while he was on " More

by chris@cdaytonarchitect.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Hopkins
Dec 02, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

Thank you so much for sharing your experience with Fred Frederick and Keith. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

November 15, 2019

First service Was asked to be helped for a change, instead of asking for help. It is very encouraging to have someone offer to do the unexpected. Leaves me wonderin More

by edarling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Frederick
Nov 15, 2019 -

Fred Frederick Chrysler Dodge Jeep Ram, Easton responded

We would like to thank you for this great review. Our team of professionals is dedicated to providing you and everyone else who visits Fred Frederick with only the best there is to offer. It’s so nice to hear that we helped to make your experience such a positive one!

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