Fred Frederick Chrysler Dodge Jeep Ram, Easton
Easton, MD
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918 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton
Service They take great care of your cars and trucks as long as you bake cookies for them🤗 we bought both vehicles at Fred Frederick and have only had them s They take great care of your cars and trucks as long as you bake cookies for them🤗 we bought both vehicles at Fred Frederick and have only had them serviced there. We have never had any problems! Great people! More
30,000 mile Service. Very good price for the service. I was surprised how much less expensive the oil change was compared to Jiffy Lube. Service was completed within the Very good price for the service. I was surprised how much less expensive the oil change was compared to Jiffy Lube. Service was completed within the time frame estimated by the service representative. Very friendly and knowledgeable staff. More
I want to express my appreciation for the outstanding sales and service I've experienced at Fred Frederick Chrysler Easton. The owner, Jeff Frederick, places his customers first. I highly recommend that sales and service I've experienced at Fred Frederick Chrysler Easton. The owner, Jeff Frederick, places his customers first. I highly recommend that you purchase and service your vehicles at his dealership. When challenges arise, you can count on Fred Frederick's service department to help you with recall and warranty items, as well, they ensure their work is done completely, and they make things right, ever time. I've had a great experience and I highly recommend Fred Frederick Chrysler Easton. More
Excellent service, quick problem resolution The service team quickly diagnosed the problem (a nail in the tire), Keith explained the repair options and made the repair in a timely fashion. Sat The service team quickly diagnosed the problem (a nail in the tire), Keith explained the repair options and made the repair in a timely fashion. Satisfied Customer! More
The best Sales and service are great . Would recommend the dealer ship to anyone who is looking to buy a new ram truck to fit your needs and budget Sales and service are great . Would recommend the dealer ship to anyone who is looking to buy a new ram truck to fit your needs and budget More
Great experience Rob Richardson and his associate John Ireland were very courteous and knowledgeable. They listened to our needs and they made our previously owned Rob Richardson and his associate John Ireland were very courteous and knowledgeable. They listened to our needs and they made our previously owned Jeep purchase a very positive experience. We especially appreciated the follow up call to make certain all was well with our purchase. Rob offered his service to go over the features of the Jeep. More
Outstanding purchase experience. Our family has always had the most wonderful sales and service experiences with Jeff Frederick and his dedicated team!!! Highly recommend them for y Our family has always had the most wonderful sales and service experiences with Jeff Frederick and his dedicated team!!! Highly recommend them for your family! More
First Time I took my car in for oil change and tire rotation. Almost home, I started hearing a strange noise and then a part (plastic with the word oil drain) f I took my car in for oil change and tire rotation. Almost home, I started hearing a strange noise and then a part (plastic with the word oil drain) fell under my car. I called the service department and they were fully aware of the part. Somehow, it wasn't screwed on tightly so it must have fallen down through my car. I immediately went back to service and they replaced it same day. I have never experienced any thing like this before. Staff was very professional and took care of it. I love my jeep and have always been pleased with the service provided. This is my 4th jeep. I do hope the partnership with Fiat is not going to have an impact on your company. I owned a Fiat many years ago and you couldn't give my one (top of the line with all the bell and whistles). The car was horrible and their service was very poor. I normally work with Keith but he wasn't there that day. Again, this was the first time I have experienced any thing like that with your service department. More
yes! Keith is on top of it! Keith Hopkins is a real asset to this service department. He remembers me each time that I visit and is always accommodating. Even while he was on " Keith Hopkins is a real asset to this service department. He remembers me each time that I visit and is always accommodating. Even while he was on "hold" assisting another project he made time to take care of me in a timely manner. More
First service Was asked to be helped for a change, instead of asking for help. It is very encouraging to have someone offer to do the unexpected. Leaves me wonderin Was asked to be helped for a change, instead of asking for help. It is very encouraging to have someone offer to do the unexpected. Leaves me wondering, in a good way, what else they will do. More