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Fred Frederick Chrysler Dodge Jeep Ram, Easton
Easton, MD
918 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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918 Reviews of Fred Frederick Chrysler Dodge Jeep Ram, Easton
January 22, 2020
The dedication to go out there a way to make sure you're happy was impeccable. Rob our salesman made sure everything was perfect that we needed happy was impeccable. Rob our salesman made sure everything was perfect that we needed More
by bmc3773
Verified CustomerEmployees Worked With
Rob Richardson, Caitlin Lankford
January 20, 2020
Very Happy Called and made an appointment to have my Jeep serviced and Service agent was very helpful and friendly. On the agreed upon day I arrived and turned Called and made an appointment to have my Jeep serviced and Service agent was very helpful and friendly. On the agreed upon day I arrived and turned my Jeep over and a rental car was waiting for my use while mine was being serviced. Later that day my Service agent called and advised that the work on my Jeep had been finished and was ready for pick up. When I arrived I paid for my Jeep and turned over the rental keys and my Service agent walked me to my Jeep and explained what had been done to my Jeep, I was very pleased with the entire experience. You have a very good crew working in your service center. More
by byteme
Employees Worked With
Do not know the mechanic's name. Over the years they have worked on my vehicles and have done a very good job., Clark Wagner, Keith Hopkins, Rob Richardson
January 16, 2020
Service agent extremely polite I was a few minutes early and the service agent greeted me with a smile. He was ready for my car and everything went faster than thought. I was a few minutes early and the service agent greeted me with a smile. He was ready for my car and everything went faster than thought. More
by capt6
Employees Worked With
Keith Hopkins, Rob Richardson
January 15, 2020
Repeat customer Every visit increases my confidence in this organization. We have purchased multiple vehicles from Frederick and they have always exceeded my expecta Every visit increases my confidence in this organization. We have purchased multiple vehicles from Frederick and they have always exceeded my expectations (sales or service) More
by mfalcone1
Employees Worked With
service tech, Jeff Frederick
January 13, 2020
Jeff was professional, fair, and welcoming. We were especially pleased with our car-buying experience from start to finish. This made for a very memorable Christmas as we were able to have peace of mi especially pleased with our car-buying experience from start to finish. This made for a very memorable Christmas as we were able to have peace of mind knowing our daughter will be driving this safe and dependable used vehicle. More
by ursulapgardner
Employees Worked With
Jeff Frederick
January 13, 2020
Always Great Service I have been using the Fred Frederick service center for years and they always do a great job in servicing all of our vehicles. Clark, Brian, Zach, Ke I have been using the Fred Frederick service center for years and they always do a great job in servicing all of our vehicles. Clark, Brian, Zach, Keith and everyone else we deal with have been awesome to deal with, More
by jerry67
Employees Worked With
Zach, Brian Snow, Jeff Frederick, Clark Wagner, Keith Hopkins
January 11, 2020
The service department was very attentive to me, when I asked what could have been viewed as a dumb question Keith answered without hesitation. Great experience there. asked what could have been viewed as a dumb question Keith answered without hesitation. Great experience there. More
by dewanna.cook
Employees Worked With
Keith Hopkins
January 01, 2020
install roof rack First class service by tall bearded young man to install rack for me/ I could not install it without help. Keith was helpful to find some in parts t First class service by tall bearded young man to install rack for me/ I could not install it without help. Keith was helpful to find some in parts to help me. More
by DAVERMURPHY
Employees Worked With
Rusty Rostien
December 31, 2019
2019 RAM Well it started out ok ,just like any other sale, then after they have your money, they become very distance with you.Its been over a month now since Well it started out ok ,just like any other sale, then after they have your money, they become very distance with you.Its been over a month now since the purchase of your new truck, and we still don’t have one piece of paperwork that we signed. We have no registration or license plate for our truck. Every time I asked about it, all I get is the run around. On top of all this, the truck took 2 weeks to b delivered, and the truck had multiple problems with it. This will b the first and last truck I buy from Fred Frederick. More
by boldt
Employees Worked With
Rob Richardson, John Ireland
December 18, 2019
Yearly service Hello, My six month check up and am very happy. So sorry that Victor is gone he was wonderful. Will be back again soon. Thanks Hello, My six month check up and am very happy. So sorry that Victor is gone he was wonderful. Will be back again soon. Thanks More
by mary.dill
Employees Worked With
Do not know the name of the short black man who waited on me. Wonderful person
