Fred Beans Hyundai of Flemington

Friendly and knowledgeable service My wife and I expected Action Hyundai to be pretty hit-or-miss when we went here, based upon its reviews. We had visited several other nearby dealersh My wife and I expected Action Hyundai to be pretty hit-or-miss when we went here, based upon its reviews. We had visited several other nearby dealerships and got here just about a half-hour before closing time. By this time, we were pretty sick of car-dealerships in general, but our experience with our agent, Matt Dambach, was exceptional enough that it actually made our visit a lot of fun. Matt is young, knowledgeable, and enthusiastic. We were interested in two cars: the Mazda3 and the Hyundai Sonata. It was a rainy, windy day outside, and by this time, it was already past closing-time, but Matt found us our cars from inside the garage, and gave us a very good sense of the special features in each of these cars. He also complied with my request to test-drive both of these cars and accompanied us both times, taking us on bumpy, curvy roads at our request. Driving both these cars on the same road really helped us decide which one we wanted, and we were very grateful that he acceded to our request, especially considering it was almost an hour and a half past closing time by then. After all this, I don't blame him for trying to get us to put money down for one of these cars before we left (we didn't because we also have other good options); I guess he was just doing his job. But overall, my experience here was very positive, and it was primarily because of Matt. More

Added Fees Carefully review your sales contract. Double taxed and charged to prep car after negotiation. Aren't dealers supposed to prep the car before it goes Carefully review your sales contract. Double taxed and charged to prep car after negotiation. Aren't dealers supposed to prep the car before it goes out the door? Yes, it states in small print that there is a prep charge of $1595.00, however the price of car was negotiated based on the bottom number. This price was agreed and scribbled on a blank piece of paper, no buyer agreement, no copy. Was going to pay cash, they asked me to finance so they could make more money on the deal, which was agreed to. Waited over an hour until the paperwork was ready. Refused to sign or go over anything until I saw sales contract. Tax included in sales price along with the prep fee, tax also charged on bottom. Received a couple follow up calls begging me to come back in. Will never ever step foot in their door again and will steer friend away from this dealership. What a waste of my time. DJ, salesman, was great however. More

Salesman review Excellent overall experience with Mark Whitney - he is top quality. I did not expect to buy a card - I was just starting the process but the quality o Excellent overall experience with Mark Whitney - he is top quality. I did not expect to buy a card - I was just starting the process but the quality of the experience, my familiarity with Hyundai and the price all came together and made and I bought a car that day. I am very pleased. Excellent overall experience. More

Hyundai I am extremely happy with my new Sonata. Mark was a pleasure dealing with and no point did he put any pressure me into buying any car i was not happy I am extremely happy with my new Sonata. Mark was a pleasure dealing with and no point did he put any pressure me into buying any car i was not happy with More

Sales Associate was Great! Matt D made my car leading experience a great one! He was prompt to assist me, had a wealth of knowledge about all the cars and spent time with me goi Matt D made my car leading experience a great one! He was prompt to assist me, had a wealth of knowledge about all the cars and spent time with me going over all my different options. He was friendly and genuinly helpful at all times. If he didn't know an answer to a question, he found out for me right away. He said he hasn't been at Action Hundai for very long, but I would have thought he'd been there for years. An excellent sales associate!! Go to eaction Hundai in Flemington and ask for him by name! More

Another great experience at Action Hyundai My first experience with Action Hyundai brought me back when my last lease was up, and my experience this time will likely bring me back for a third l My first experience with Action Hyundai brought me back when my last lease was up, and my experience this time will likely bring me back for a third lease or purchase with the dealership. I was initially apprehensive to approach this process on my own but my experience with Lorenzo and other dealership employees was quick, professional, and friendly form start to finish. I have already recommended the Hyundai brand, Action dealership, and the salespeople I worked with to family and friends! More

Small items ignored after the sale. Two small items were not addressed after the sale was completed. For some inexplicicable reason, the car did not have the carpeted floor mats. These h Two small items were not addressed after the sale was completed. For some inexplicicable reason, the car did not have the carpeted floor mats. These had to be ordered and there was confusion about when they arrived in the parts department. Not sure why a car on the showroom floor was missing it's mats. Also promised with the purchase was mud guards. They were in the Parts Department but couldn't be installed for several weeks. It seemed that the satisfaction of the customer, even for promised items, changed dramatically after the sale was completed. More

Customer Focused from start to finish Worked with Megas in service to have extensive service to a long term Elantra done. From the beginning she ensured she understood our needs and ensu Worked with Megas in service to have extensive service to a long term Elantra done. From the beginning she ensured she understood our needs and ensured our car was cared for in a manner that exceeded our expectation. When appropriate she helped ensure we were aware of savings we could take advantage of as we discovered needed repairs. More

Listening Sales and service listened to my requirements and needs and then met those needs and exceeded my expectations. It is nice to see how well the sales te Sales and service listened to my requirements and needs and then met those needs and exceeded my expectations. It is nice to see how well the sales team and management work with the service department in meeting the needs of the customer. More