Franklin Ford

Had my car serviced there. Great friendly people, excellent customer service. They had me in and out in a day even without an appointment. Very satisfied. Great friendly people, excellent customer service. They had me in and out in a day even without an appointment. Very satisfied. More

Great people and exceptional service! They communicated well and were transparent. I would go back in the future. They communicated well and were transparent. I would go back in the future. More

Been working with this dealership for years. It's one of the best I have encountered. It's one of the best I have encountered. More

They charged my $175 for what i already know and they even don’t have parts available for next 2 months. This is what I call robbery on highway or pennies and dimes store. I already knew that the tail pi even don’t have parts available for next 2 months. This is what I call robbery on highway or pennies and dimes store. I already knew that the tail pipe was broken and needed replacement and even a deaf person can tell that. That kind of obvious thing does not need any evaluation. That’s shameless and shameful. More

I purchased my grand jeep from franklin ford 1 year very happy . had my oil changed at a very reasonable charge Mike Shiflett was very efficent handling paper work happy . had my oil changed at a very reasonable charge Mike Shiflett was very efficent handling paper work More

Had what I had been looking for and within my desired price We had to work over the phone , with my son as I live an hour away . price We had to work over the phone , with my son as I live an hour away . More

They treated us well,very friendly and no high pressure sales. Finance dept did a great job explaining the loan and answering all of our questions. sales. Finance dept did a great job explaining the loan and answering all of our questions. More

Highly recommend Franklin Ford! I recently bought a used F 150 from them. This was my first time buying from Franklin Ford and also it's been a long time since I bought a used vehic I recently bought a used F 150 from them. This was my first time buying from Franklin Ford and also it's been a long time since I bought a used vehicle. I couldn't be any happier with both the truck and the dealership! The salesman Sergey was great. Very knowledgeable, extremely helpful and was proactive in keeping in touch with me. Sales manager George was great as well. Negotiated a fair price for my trade and worked out agreeable numbers with no hassle or a lot of back and forth. Had a few issues arise after buying the truck and they both were front and center, even though they probably didn't have to, making sure the problems were fixed to my satisfaction. I've been to and dealt with many dealerships over the years and they are, by far, the best I've dealt with! This is why I plan on bypassing a Ford dealership that's 10 minutes from my house and drive 1/2 hour to have them service my truck. They are the best!! More

Very Happy with the service, Mike in the service department was great! I plan to continue to use the dealer for all my service needs. department was great! I plan to continue to use the dealer for all my service needs. More

After towing the car with dead battery even after 2 days there are no technicians to jump start it or even look at it, so busy and does not care about customer situations there are no technicians to jump start it or even look at it, so busy and does not care about customer situations More