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Franklin Ford

Franklin, MA

4.8
226 Reviews
Call Dealership (508) 520-3600

175 East Central Street

Franklin, MA

02038

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226 Reviews of Franklin Ford

April 05, 2023

Prompt fast service. Service Rep went over everything and pointed out upcoming problem I would want to be aware of. Personable and friendly service More

by Mff500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
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Apr 06, 2023 -

Mff500 responded

Very easy to make and get service completed. Personable and knowledgeable staff. Took time to explain every thing and answer questions

Apr 06, 2023 -

Mff500 responded

Always an easy experience when visiting. Never feel like their hiding something.

April 05, 2023

Excellent service, promote turn around time. And thoughtful check out process. Good experience all around More

by Brian.homsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
Report | Print
April 02, 2023

Ken in service always a great help Bought our truck here three years ago and continue to receive great service More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
March 30, 2023

Great experience from test drive through to purchase. No nonsense! Bob, Ron and Manny were extremely professional and confident throughout our transaction. Well done Franklin Ford! More

by Meagon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
Report | Print
March 28, 2023

Everyone was very accommodating to ensure we got the right F150 for us. The whole process was very smooth and easy. We appreciated the updates and communication along the way. Thank you! More

by F150owners
Recommend Dealer
Yes
Employees Worked With
Brian Mulvaney, George Carr
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March 27, 2023

Just purchased a new F250 from Franklin Ford. Amazing people easy to work with. George is a man of his word. Got an opportunity to talk with Mr. Madden (Owner) really down to earth person who More

by daved
Recommend Dealer
Yes
Employees Worked With
George Carr
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March 22, 2023

Ken was great to deal with and my car was finish ahead of time.. He called me to let me know exactly what he did More

by kaschnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken 5 stats
Report | Print
March 21, 2023

Friendly professional staff who listened and answered all my questions and concerns without the high pressure sales pitch. More

by stw611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergei Frdosov, Ian Paul Marsh
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March 16, 2023

Fantastic job across the board. Could not have been more please. Great team from top to bottom. More

by Kwallace
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
Report | Print
March 10, 2023

Car was ready on time. Service writer went thru both warranties to get max coverage. More

by Mik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
worked with Ken at service desk.
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