Franklin Ford
Franklin, MA
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226 Reviews of Franklin Ford
I got a good price on my F150, and the deal is I get free oil changes for as long as I own the vehicle. (I pay for the filter.) With the combination of smart data built in, and the service advisor, I’m alway oil changes for as long as I own the vehicle. (I pay for the filter.) With the combination of smart data built in, and the service advisor, I’m always aware of my service needs. The Service Advisors are always helpful. My last visit included an issue where my extended cab door doesn’t always open. There’s no fix for this from Ford yet, (What?) so I’ll keep up with this by communicating with the dealership. More
I can't say enough about Franklin Ford. They are simply the best. This is the third car I've purchased from them and I won't go anywhere else. Bob Breen sets the tone for the entire team. He is a true prof the best. This is the third car I've purchased from them and I won't go anywhere else. Bob Breen sets the tone for the entire team. He is a true professional with over 30 years in the business. He is honest and trustworthy, and if he says he will "take care of you" he ALWAYS delivers. His team is great as well, especially Sergei. Great guy who is incredibly personable and helpful. To sum it up - best experience ever! More
Fantastic buying experience! Everyone at franklin ford was extremely helpful in my purchase of my new 2022 escape hybrid.Ron my sales person walked me through what i could get on the car and through our d was extremely helpful in my purchase of my new 2022 escape hybrid.Ron my sales person walked me through what i could get on the car and through our discussion came up with a car that was perfect for me. I always felt he was trying to help me not sell me a car, and this felt great....it was like having a friend working with you. the finance guy was also great. he made sure i understood all the paperwork before I signed , and let me know all my options ; once again like a friend. finally Fernanda the manager of the dealership , was there making sure I got what I wanted , and was happy with my purchase... yet another friend !!!!!i can't imagine a better car buying experience !!! thank you so much franklin ford !!!! More
No hassle very friendly dealership, best experience and enjoyable. They were very customer focused. I would highly recommend Franklin Ford enjoyable. They were very customer focused. I would highly recommend Franklin Ford More
Multi car repeat customer. Great service. Customer focused. Quite pleasant experience. Sergey is great! Attentive. I’ll keep coming back. Thanks. focused. Quite pleasant experience. Sergey is great! Attentive. I’ll keep coming back. Thanks. More