Franklin Ford

The service department did a great job . Setting up a date and doing the service.in a short time while I waited for the car. Setting up a date and doing the service.in a short time while I waited for the car. More

I found a Ford Bronco Sport Badlands online that other dealers couldn't get. I immediately inquired and was working with Ron Sitcawich. I appreciated how efficient, professional and knowledgeable Ron wa dealers couldn't get. I immediately inquired and was working with Ron Sitcawich. I appreciated how efficient, professional and knowledgeable Ron was. Turns out the car was just posted online but not on their lot yet. I put a deposit on it and Ron kept me updated as it traveled from Mexico to Western U.S. and eventually to Franklin Ford. I can't say enough how easy the process was then and when I drove the 90 miles to do the paperwork. Interestingly, Massachusetts doesn't have temporary plates for dealers to use and I live in neighboring CT. So, Ron made arrangements to meet me at DMV to register the car and drive it away! 5 stars and 2 cheers for Ron and Franklin Ford. An amazing and painless experience from beginning to end! More

Worked with Ron and George to purchase my Bronco. It wasn’t a quick process, due to Fords production delays, however Ron and George always kept me informed with the latest info. They honored their co It wasn’t a quick process, due to Fords production delays, however Ron and George always kept me informed with the latest info. They honored their commitment to honor the MSRP for the Bronco when many dealers are being dishonest. Ron did an outstanding job walking me through the Bronco and answering all my questions. They also honored my request to not mount a front plate bracket. This might seem trivial, however many dealers would have ignored my wishes and blamed the state inspection requirements. If I am in the market for another Ford I will absolutely visit Franklin Ford, they might not be a huge dealership, or have the newest facility, but they have the local feel and small dealer customer service you won’t find at huge dealerships. More

We have either leased or purchased our last four vehicles from Dave Raspallo at Franklin Ford. He has made the process quick and easy and we are grateful to have his expertise. from Dave Raspallo at Franklin Ford. He has made the process quick and easy and we are grateful to have his expertise. More

Super nice,very respectful Very polite from the time I arrived to when I made my mind up to purchase my dream care thank you!! arrived to when I made my mind up to purchase my dream care thank you!! More

I love this place the people are also nice the service is great fast and easy. They are very responsive to questions and the hours make it easy to schedule appointments. great fast and easy. They are very responsive to questions and the hours make it easy to schedule appointments. More

Took my car for service at 10 and an hour later as promised, the car was ready. Great price on the oil change and service and Ann was awesome! promised, the car was ready. Great price on the oil change and service and Ann was awesome! More

Franklin Ford is a friendly and no hassle dealership. Our Sales consultant Brian Mulvaney, was awesome. He is very easy to talk with, personable, kept us laughing and made the whole buying experience Our Sales consultant Brian Mulvaney, was awesome. He is very easy to talk with, personable, kept us laughing and made the whole buying experience enjoyable. We also met with Ian Marsh, the Sales Manager, who is very helpful and friendly. I have to say, Franklin Ford is a great place to buy a vehicle. I would highly recommend this dealership. More

always very satisfied with the service and always acommodating when ever we call phone call always returned quickly thanks for your fantastic service acommodating when ever we call phone call always returned quickly thanks for your fantastic service More

Easy to deal with.Helpful,courteous staff.Ron Sitcawich Easy to deal with. Helpful,courteous staff.Ron Sitcawich Is an excellent sales advisor and a strong asset for Franklin Ford. Easy to deal with. Helpful,courteous staff.Ron Sitcawich Is an excellent sales advisor and a strong asset for Franklin Ford. More