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Franklin Chrysler Dodge Jeep Ram

Franklin, TN

Overview
Employees
Reviews
Vehicles
4.5
363 Reviews
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you an enjoyable and unforgettable experience as well to keep you safe and secure in your vehicle for as long as you own it. We may be the #1 Volume Chrysler Dodge Jeep dealer in Tennessee but we’ll still continue to work as hard as it takes to earn your business. For us treating customers like family isn't just a slogan. It's a way of life because our loved ones live and work in the same communities as you whether you're from Brentwood, Nolesville, Murfreesboro, Spring Hill or Fairview. Please explore our site and see all of the products, services, and information we have to offer. If you have any questions, feel free to send an email, give us a call, or just drop by in person at 1124 Murfreesboro Road right here in Franklin, Tennessee. We look forward to meeting you and forming a long-lasting friendship.
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1124 Murfreesboro Rd

Franklin, TN

37064

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Showing 363 reviews

March 17, 2022

I had a tremendous experience with Franklin Jeep , especially my service contact , Jay Watters. I was very pleased from start to finish. More

by seh3551
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Watters
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Mar 19, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Seh3551, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Mar 19, 2022 -

seh3551 responded

I will definitely be returning. Thanks for your kind response.

February 25, 2022

This dealership offers excellent professional service. They keep you abreast of your car's status and successfully complete required repairs with curtesy and superb care. More

by mzelnik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniella Forcelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Mzelnik, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 20, 2022

Brandon went above and beyond. We were able to get a very hard-to-find Grand Wagoneer and will be ordering more. Do not hesitate to use this dealership and Brandon for all your vehicle needs. More

by Jimmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Jimmy, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 18, 2022

Thank you for such a easy transaction. Brandon was very helpful and friendly. Would definitely recommend! More

by Jessresnick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Jessresnick, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 16, 2022

Jay was fantastic in the Service Department and took excellent care of me. He is genuine, sincere, attentive, and customer-focused! More

by johnny.woodard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Watters
Report | Print
Feb 17, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Johnny.woodard, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 08, 2022

The team went above and beyond! Brandon was an awesome salesman and we will definitely be customers for life. More

by behm22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about your experience here at Chrysler Dodge Jeep Ram Franklin. We try every day to satisfy our customers and it’s always nice to know when we succeed. Behm22, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Behm22, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 06, 2022

Brandon and Franklin Dodge never disappoint. Great service. Friendly, courteous staff. My #1 Dodge dealer. More

by Renee22m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Echagile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Hi, we are pleased to hear of your experience with us here at Chrysler Dodge Jeep Ram Franklin. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 05, 2022

Great experience working with Brandon. Honest and went out of his way to make ensure I had a great experience. Would recommend! More

by nstoia1991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your kind words about your experience here at Chrysler Dodge Jeep Ram Franklin. We try every day to satisfy our customers and it’s always nice to know when we succeed.

January 31, 2022

Worst customer service experience I’ve had in a long time. Nia was our salesperson and quite frankly she came off as rude. I don’t recommend going to this location. More

by Caroline S
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nia Smith
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January 28, 2022

This is our third car from this dealer and we couldn’t be happier! Brandon is our number one guy! This last purchase was a build out, so it’s my perfect Jeep! More

by Beth Dunkerson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lanre Olayemo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Snitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2022 -

Franklin Chrysler Dodge Jeep Ram responded

Hi Beth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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