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Fox Valley Volkswagen of St. Charles
St Charles, IL
197 Reviews
Fox Valley Auto Group is not just about selling and repairing vehicles. We strive to be much more and it is certainly more than two simple words.
We want to MOVE our team members to a better place in their lives by working at our company. We pride ourselves on promoting from within and moving our employees through training to their full potential. Our team members are our biggest asset and resource to better serve our customers. When they are MOVED in a positive way, they MOVE our customers in the same direction.
We want everyone who is in contact with our team members every day to be MOVED. Moved in many ways, but always for the better; better than before their interaction with us; whether it is financially, spiritually, emotionally and of course, professionally. Simply put, we want to move individuals to a better place in their lives. Imagine the impact we have on others with this as our focus. This is what it truly means to be of service.
As one of Illinois’ largest volume Volkswagen dealers we offer a huge selection of both new and pre-owned automobiles. Looking for a Certified VW? Fox Valley Volkswagen of St. Charles ranks in the top 10% in the country for certified VW sales. If that isn’t enough, our customer satisfaction also ranks in the top 10% for VW dealers in the United States. With so much to offer isn’t it time to stop by our store and be “moved”.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 197 reviews
April 03, 2026
Great people to deal with, super helpful and kind people! Would recommend this dealership highly Would recommend this dealership highly More
by austin94
Verified Customer
April 03, 2026
Trevor and the entire team at Fox Valley Volkswagen were very helpful from start to finish. very helpful from start to finish. More
by lrp2903
Employees Worked With
April 03, 2026
Jimmy Arrichillo and Adrien were simply amazing. I had the best car buying experience I’ve ever had with them! Zero pressure and extremely relaxed atmosphere. I couldn’t have asked for a better expe I had the best car buying experience I’ve ever had with them! Zero pressure and extremely relaxed atmosphere. I couldn’t have asked for a better experience. This is my second car I’ve bought from them and it won’t be my last. More
by jasoncor
April 03, 2026
I've purchased 4 cars from this dealership so I think that says it all. Adrian is the best salesman I've dealt with in a long time. He is very well versed on all aspects of the entire process. I am very that says it all. Adrian is the best salesman I've dealt with in a long time. He is very well versed on all aspects of the entire process. I am very comfortable with the entire dealership in general. More
by dpminc1
April 02, 2026
John Jozwiak was absolutely excellent! I was met at my vehicle by him and he immediately made me feel like I was family. The service manager Matt Pease even came by and introduced himself I was met at my vehicle by him and he immediately made me feel like I was family. The service manager Matt Pease even came by and introduced himself and asked how everything was going. I can’t say enough great things about the service department here! Thank you Fox Valley Volkswagen for providing the best service I’ve had! Usually taking your car into the dealer is a pain but everyone made it so pleasant! More
by sessig
Employees Worked With
April 02, 2026
Good customer service with a focus on communication and follow up. Keep up the good work! follow up. Keep up the good work! More
by NEWJACKSON2025
Employees Worked With
April 02, 2026
John was an excellent service representative. He acted with professionalism and helped me understand what was being done on my car and provided me with an accurate quote. I hope to get John as a He acted with professionalism and helped me understand what was being done on my car and provided me with an accurate quote. I hope to get John as a service rep on my next visit to FV VW. More
by alan.hoover
Employees Worked With
April 01, 2026
Easy in easy out. I was kept apprised of my vehicle status the whole time. I was kept apprised of my vehicle status the whole time. More
by brian.delphey
Employees Worked With
March 30, 2026
I’ve only had great experiences with the service department at this dealer since I switched to them 3 years ago. Everyone is always very friendly. department at this dealer since I switched to them 3 years ago. Everyone is always very friendly. More
by 127ceb
March 30, 2026
Prompt and courteous service Very fair pricing and attentive Would and have recommend this place attentive Would and have recommend this place More
by rob_mccool
Employees Worked With
