Fox Subaru

First service-disappointed I am a first time Subaru owner and brought my vehicle in for an oil change. The work appeared to be done but the attention to detail was poor. The S I am a first time Subaru owner and brought my vehicle in for an oil change. The work appeared to be done but the attention to detail was poor. The Service Advisor was certainly friendly but no one reset the service indicator interval. That seemed like a fundamental and basic part of the service that was lacking. It certainly diminished my confidence that the actual service was performed correctly if they would gloss over that essential portion of the appointment. If I need to return for service, I am hopeful that they improve and "pay attention to the details". More

S-L-O-W Delta I am a proponent of buying local but have been disappointed by Delta. I was attempting to acquire a vehicle from a sister dealership but Delta was ub I am a proponent of buying local but have been disappointed by Delta. I was attempting to acquire a vehicle from a sister dealership but Delta was uber S-L-O-W in attempting to acquire. After days of dickering with the sales staff (voicemails, emails etc.) I simply went to the dealership from which they were attempting to acquire the desired vehicle and purchased it directly. This is not necessarily a criticism of Delta as other dealerships have been similarly tardy in acquiring the desired vehicle when their inventory was bereft of the desired/optioned vehicle. Sadly, I guess "a leopard cannot change its spots" will continue to be the prevailing pithy saying for Delta and related dealerships. More

I had a very good experience with both the sales person and the Finance Manager. This is one of several positive interactions I've had with buying from the Fox family of dealerships. and the Finance Manager. This is one of several positive interactions I've had with buying from the Fox family of dealerships. More

We have three Audis, two with 220+ thousand miles on them, and we always get great service when bringing any one of them in for scheduled or as needed service. We find all the staff to be pleasant, hel them, and we always get great service when bringing any one of them in for scheduled or as needed service. We find all the staff to be pleasant, helpful and knowledgeable about our cars and we always get a ride or a loaner, if needed, on the days we leave the car for the day. We have also bought two of our cars there, one CPO and one new, and have found the sales staff easy to work with. The showroom and waiting areas are clean and comfortable and everyone there makes extra effort to do the right thing by us. The only issue of concern might be cost of labor but I'd rather have knowledgeable, experienced techs working on our cars than otherwise. We've been with this dealership for over 15 years now, starting with Subarus, and we've been very happy and pleased with the service and treatment we've received regardless of auto brand we've owned. I'd recommend this dealership to anyone. More

I dropped off my car in service at 8am, and it was there till 5pm. They failed to look at my car because they were too busy. I had my appointment made when "they weren't busy" and they failed to look at it? till 5pm. They failed to look at my car because they were too busy. I had my appointment made when "they weren't busy" and they failed to look at it? No thanks, am going somewhere else where they have time and are gladly happy to work on my car. More

Jeff Devries would not budge on the marked MSRP? As we searched the internet, we realized we should be paying around invoice! So we bought the same new car in Kalamazoo for invoice! searched the internet, we realized we should be paying around invoice! So we bought the same new car in Kalamazoo for invoice! More