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Fox Buick GMC
Farmington Hills, MI
1,061 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,061 Reviews of Fox Buick GMC
April 25, 2022
Lance followed up with me each step of the way to repairing my vehicle. Friendly, responsive, and professional. I have always had excellent service from this dealership so they did not disappoint t repairing my vehicle. Friendly, responsive, and professional. I have always had excellent service from this dealership so they did not disappoint this trip around! More
by vwilli
Employees Worked With
Dominic Merollis, Lance Lanway
April 21, 2022
Very clean, no pressure lobby. Test drive was easy and my salesperson had all 3 of my potential vehicles gased and ready to go when I arrived. Test drive was easy and my salesperson had all 3 of my potential vehicles gased and ready to go when I arrived. More
by haganmar
Employees Worked With
Scott Korody, Amy Zuchniewicz
April 11, 2022
Tood Hitsman has been my service advisor the last few times I have been in for my last few services. He is so friendly and welcoming. The waiting lounge is spread out, with plenty of electrical outlets times I have been in for my last few services. He is so friendly and welcoming. The waiting lounge is spread out, with plenty of electrical outlets. Staff offers water and there is a nice warm beverage machine. I will continue all my service appointments with this location. More
by alacluche
Employees Worked With
Todd Hitsman
April 05, 2022
Chris was one of the best service technicians I have ever encountered!! He was professional, explained all of the work needed and not dismissive of my questions or concerns. Although I was initially shocked encountered!! He was professional, explained all of the work needed and not dismissive of my questions or concerns. Although I was initially shocked (!) about the work needed on my vehicle, Chris assured me I was in good hands. He attempted to get as much covered under my extended warranty and apologized for what was not covered. My repairs will have to be done in stages, but Chris reviewed highest to lowest priority, which I appreciated. This was my first visit to Sellers, but I am familiar with the name (as a lifelong Detroiter). I was very impressed with the facility, the staff and the service. You definitely have a new customer, and I will share my recommendation with others! More
by Queen
Employees Worked With
Chris Moody
March 30, 2022
When it's said "Reputation Means Everything" that says it all. It's not a slogan. It's not a one time or two for service. It's nearly seventeen years of it, the same place, for every service interval and all. It's not a slogan. It's not a one time or two for service. It's nearly seventeen years of it, the same place, for every service interval and every repair. From the very first time for service. Going miles out of the way when another place is only minutes away. Courtesy, honesty, customer care, quality of technical work. Never a redo of anything. There's no hype, just plain decency. It's people who are really genuine. They respect what they do and it's in every department, service, sales, financing, extended warranties. It's a seamless connectivity, where there's trust in every aspect of need. No gimmicks. This is not any sort of paid endorsement, either. It's straight talk. More
by barnsil67
Employees Worked With
It's a long list, from 2005: Debbie, Margaret, Ed, Larry, Jill, Tom, Pat, Paul, Todd. And Sam., Pat Hogan, Todd Hitsman
March 29, 2022
Wait times are a little long here but I had great service from Todd H. Clearly communicated what was needed to remedy an issue with my car and took the time to outline future maintenance for me. from Todd H. Clearly communicated what was needed to remedy an issue with my car and took the time to outline future maintenance for me. More
by Detroit_Tigers19
Employees Worked With
Todd Hitsman
March 28, 2022
Kevin was fabulous to work with. Explained that our Acadia was totaled and they had a very similar one. He worked with us while going through the insurance, held it for us and even w Explained that our Acadia was totaled and they had a very similar one. He worked with us while going through the insurance, held it for us and even went the extra mile to meet us part way in a different state, since we live in WI. I can’t say enough about all the little extras that most dealerships wouldn’t do. We love the New (older) Acadia. It made going through this whole nightmare much more bearable. If you’re look for a good, hard working guy that will help you out from start to finish, Kevin is your guy. Thanks for everything! Sandford and Jennee More
by Smegheadreed
Employees Worked With
Kevin Huff
March 25, 2022
Todd hitsman if you ever need to go to a general motors or Chevrolet dealer go to sellers in Farmington Hill the people there are great the guys and the women they all are professional service this guy nam or Chevrolet dealer go to sellers in Farmington Hill the people there are great the guys and the women they all are professional service this guy named he's your guy he going to make sure the job get done they take care of people that like family they are the best More
by Kareem
Employees Worked With
Reggie Garrett, Steve Cervin, Todd Hitsman
