Fox Buick GMC
Farmington Hills, MI
Filter Reviews by Keyword
By Type
1,062 Reviews of Fox Buick GMC
And you get a new car!! I dealt with Jim Borthwick and he was outstanding. True professional with a great bedside manner. Made me feel comfortable with my decision and hel I dealt with Jim Borthwick and he was outstanding. True professional with a great bedside manner. Made me feel comfortable with my decision and helped me get out of my older vehicle. I told her the price I need to be at and he made sure to stay at that price. The entire company was friendly and happy and there was a great Family feel to being there. I also love my new vehicle!! Thank you!! More
Well Worth the Drive. I visited a few dealerships in my area, but after visiting Sellers Buick I chose to get my Buick Encore from them. Even though Sellers is further away I visited a few dealerships in my area, but after visiting Sellers Buick I chose to get my Buick Encore from them. Even though Sellers is further away, it was well worth the drive. Friendly staff made the difference. They really do want the customer to be happy with their vehicle choice. Their customer service is great from the moment you're greeted at the door. Thank you Dennis, Judy and Joe! K.D. Roseville, MI More
Great Dealership Great dealership. Found the exact car I wanted at another dealership and made a trade so I could get it. Highly recommended! I plan to get my next car Great dealership. Found the exact car I wanted at another dealership and made a trade so I could get it. Highly recommended! I plan to get my next car here. More
No reason to go anywhere else Jim was awesome to work with. He went the extra mile to find what I was looking for and made it happen. Mike helped with the paperwork so I wouldn't Jim was awesome to work with. He went the extra mile to find what I was looking for and made it happen. Mike helped with the paperwork so I wouldn't have to wait while Jim was tied up with another customer when I showed up to close the deal. I was really impressed that the two of them were willing to follow me home in separate vehicles in order to get the new vehicle and the one I drove there, back to my house. Great guys. Great experience More
Service on multiple vehicles since 1996 Tom Brown, the service manager, has always been honest and helpful. In a few instances, we were just out of warranty but Tom contacted GM and got most Tom Brown, the service manager, has always been honest and helpful. In a few instances, we were just out of warranty but Tom contacted GM and got most if not all of the costs of the parts paid for by GM, we just had to pay for labor. We had another issue with Henderson Glass in Canton, they replaced a windshield on our Enclave, twice each time it leaked, they said they did not know what to do, so we took it to Sellers and they got it right the first time and charged Henderson Glass. We traded in our Enclave and made the mistake of buying an Acadia from Bob Jeanotte in Plymouth, because they offered a vehicle with special pricing on what we were looking, only to find out that vehicle was sold a couple of days before and it took them all day to figure out how to get us that special pricing on the vehicle they had available. To make matters worse when the salesman was showing us features of the vehicle with the car running and after we purchased it, that the service engine light was on and would not go off, Im sure its fine said the salesman, service was gone for the day, just bring it in first thing in the morning, we'll take care of it. Well, they called at 10 am and said pick up the vehicle it's all fixed, only to get there and have the service engine light still on. We don't know what else to do they said, all the diagnostics check out, we will need to contact GM technical assistance, well then the salesman was trying to be helpful, after not getting a call from service, on what was the issue and what had to be fixed. The salesman said that extensive work would have to be performed, and a new fuel pump would have to be ordered! They don't have the parts for a 2017 Acadia! Turns out the next day they realize it was a short in the wiring harness! All on a vehicle with 8 miles on it that should never of been sold to us! What aggravation for us, no offer of free floor mats or wheel locks, the best they could do was to say we are sorry, hope to see you again! Well, now we will only buy and get service from Sellers, that will be one mistake that we will never let happen again! More
Sellers GMC/Eric Murphy Eric did a fantastic job! We had a great experience, he made sure everything was online so when we arrived at the dealership everything was ready and Eric did a fantastic job! We had a great experience, he made sure everything was online so when we arrived at the dealership everything was ready and we weren't waiting hours to sign papers! Would highly recommend him and the dealership! More
Best Customer Service Artie Bryan and Judy Williams made the lease purchase on my 2014 Regal convenient, timely and professional. The advance prep work on the deal made fo Artie Bryan and Judy Williams made the lease purchase on my 2014 Regal convenient, timely and professional. The advance prep work on the deal made for a quick and smooth process even during peak hours. Every effort was made to make me a satisfied customer. Couldn't have asked for much more. More
Awesome customer service I have leased autos for over 20 years at Sellers. My salesman, Tony Seloske is AWESOME. He understands what I want and always finds a car that best s I have leased autos for over 20 years at Sellers. My salesman, Tony Seloske is AWESOME. He understands what I want and always finds a car that best suits my needs. Sellers has also provided great auto service. Always friendly and professional. More
Excellent experiance It was one of best experience I had working with Jim and Mike. Very open, willing to go extra miles to meet or exceed my expectation as a customer. It was one of best experience I had working with Jim and Mike. Very open, willing to go extra miles to meet or exceed my expectation as a customer. Beginning from providing all the required information and data which was helpful for me to make sound decision and by making the test drive unforgettable experience, to finally closing the deal with a beautiful Buick Envision. Thank you and keep up the good work. More
Car Buying Made Easy It has been a while since I've purchased a car from a dealer. I was about 7 days into my search when I ended up at the Sellers' lot to look at a few It has been a while since I've purchased a car from a dealer. I was about 7 days into my search when I ended up at the Sellers' lot to look at a few different models of per-owned vehicles. Jenifer greeted us with a smile and was very helpful in our search. We test drove several that night but didn't find the right one. The next day I searched Sellers' inventory online and found a vehicle that had just been listed. I reached out to Jennifer and made arranges to test drive later that day. Sellers' competitive market pricing help me see that I was getting a good deal. It was not lying either. I did my own search of all similar models in SE Michigan and they were the best priced vehicle. Jenifer made sure the car was prepped and cleaned to new car standards. Sales and Service Department rep introduced themselves and were very engaging and friendly. Jennifer and the Sellers' team made the whole experience painless and easy. More