
Fox Buick GMC
Farmington Hills, MI
Filter Reviews by Keyword
By Type
1,069 Reviews of Fox Buick GMC
Outstanding! When my husband and I arrived at the dealership, after speaking with Tim, Tim had already pulled the vehicle we were inquiring about out and placed ne When my husband and I arrived at the dealership, after speaking with Tim, Tim had already pulled the vehicle we were inquiring about out and placed near the side door. We all introduced our self's and after that he asked who would be test driving the vehicle and asked if he could get a copy of the drivers license. He gave me the key and invited me to go out and inspect the vehicle. After Tim made a copy of my husbands ID he placed the dealer plate on the vehicle and told us to take a ride and take our time. When we got back at the dealership he talked with us like we mattered, I know he was trying to sell the car but now of days customer service can be a mess no matter what, oh and I left out that before we left for our test drive he offered us both a beverage twice. Tim was very honest and direct with us and worked with us to get the best deal available which I believe we did. Tim's customer service extended even more to buying us lunch on him at the deli they have inside the dealership which I thought was awesome!!! If you want a car buying experience that is comfortable, non demanding and not wasted on xx then Tim Egan is the guy to talk to. Oops again I left out something. Tim realized I was having allergy problems and immediately offered tissue and a waste paper basket without skipping a beat. Well we did buy the car and we love it and at the end of the day we got a 2014 GMC Acadia (certified) and a gift bag with some nice things inside, Tim even helped clear out our turned in vehicle, how cool is that. We will see Tim and Sellers Buick/GMC for our next car buying experience and will recommend our friends and family!!!!!!!!!!! More
The best dealer experience we've ever had This was by far the best car buying experience we've had in our 40 years. There was no pressure what so ever and they worked hard to find a vehicle we This was by far the best car buying experience we've had in our 40 years. There was no pressure what so ever and they worked hard to find a vehicle we were looking for. We've always dreaded going to look at new cars in the past in fear of pushy salesmen forcing us to make sure the dealer is closed so we can take our time and look at the cars on the lot. The other staff at Sellers was equally courteous and helpful with no pressure. More
Best Deal Ever!! Purchased vehicle from father & son team, Carl & Dominic Merollis, who were well informed, professional and dedicated to giving me the best deal to me Purchased vehicle from father & son team, Carl & Dominic Merollis, who were well informed, professional and dedicated to giving me the best deal to meet my needs. Would definitely do business with them and Sellers in the future. More
POOR SERVICE Once again, awful service at this dealership. Inoperable caliper causing excessive brake wear on the passenger side missed for the second time. Even a Once again, awful service at this dealership. Inoperable caliper causing excessive brake wear on the passenger side missed for the second time. Even after I told them exactly what it was doing they were unable to find it. Then lied to me about it, Very easy to see if you take the time to actually look for it. I am sure just like last time I wont get any response back from anyone about this. More
Best car buying experience I've ever had! I began by finding the vehicle I wanted on their web-site. After I found the car I applied for credit on-line. A salesperson called me shortly to make I began by finding the vehicle I wanted on their web-site. After I found the car I applied for credit on-line. A salesperson called me shortly to make sure I wanted to continue the application process and let me know what documents were needed. I faxed or texted the required documentation and was approved. Special thanks to Dave Budowick and Lisa for making this a very enjoyable experience. More
Very happy!! I have been buying/leasing vehicles from Paul Phalan for 18 years (1st @ Rinke and then followed him to Sellers) because I feel he's always been fair I have been buying/leasing vehicles from Paul Phalan for 18 years (1st @ Rinke and then followed him to Sellers) because I feel he's always been fair, honest and has seen to it that I get top notch customer service. I will continue to stay wherever he is. All three other employees at Sellers have always been a pleasure to do business with as well. More
Quick and Painless Everyone was very polite and prepared upon pick up of new lease. We were able to come in sign our paperwork and be off. Financing department is also f Everyone was very polite and prepared upon pick up of new lease. We were able to come in sign our paperwork and be off. Financing department is also fantastic. More
No complaints The team at Sellers, especially Tom English, provided a great car buying experience. They gave me multiple options based on what I was looking for in The team at Sellers, especially Tom English, provided a great car buying experience. They gave me multiple options based on what I was looking for in a vehicle, I didn't feel pressured or swindled, the financial process was smooth, and they went above and beyond in customer service. Will be coming back here for my next vehicle. More
Great They were very friendly, they were more helpful than other dealers we looked at, best deal we could find, would lease or buy from here again They were very friendly, they were more helpful than other dealers we looked at, best deal we could find, would lease or buy from here again More
Awesome service Jennifer gets all A's She is kind very Professional . I would definitely come back for another experience with Buick sellers and Jennifer as my sa Jennifer gets all A's She is kind very Professional . I would definitely come back for another experience with Buick sellers and Jennifer as my sales rep. More