
Fox Buick GMC
Farmington Hills, MI
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1,066 Reviews of Fox Buick GMC
Bungled Warranty Work I took my car in for warranty work on the airbag. When I got it back, there was a bad rattle when I accelerated. I already had an oil change scheduled I took my car in for warranty work on the airbag. When I got it back, there was a bad rattle when I accelerated. I already had an oil change scheduled at my usual repair place, so in the interest of time I asked them to check out the rattle. It turned out that Sellers had not bothered to screw down the heat shield after doing the warranty work. This was the second time in my experience that the Sellers repair department screwed up. The first time they were supposed to do an inspection along with an oil change, and they lost the paper work, so no inspection. I will not be back for a third try. More
Simply the best! Andrea was great to work with and very helpful! Dealership is clean and inviting. This is the second vehicle I purchased from them and both purchase Andrea was great to work with and very helpful! Dealership is clean and inviting. This is the second vehicle I purchased from them and both purchase experiences were great! Thank you Sellers Buick GMC! More
Outstanding There was no game playing with the dealership personnel. This is the second time I purchased a vehicle from Sellers. FYI, this is the first time I p There was no game playing with the dealership personnel. This is the second time I purchased a vehicle from Sellers. FYI, this is the first time I purchased a vehicle a second time from the same dealer.. More
Oil Change I recently took my 2017 Yukon to Sellers to get an oil change. I found them to be very professional, efficient, and the best price in town. I would I recently took my 2017 Yukon to Sellers to get an oil change. I found them to be very professional, efficient, and the best price in town. I would highly recommend Sellers for service. More
Great Andrea is a phenomenal person to work with and was a pleasure to work with. I trust her immensely and recommend her to anyone I know that is looking f Andrea is a phenomenal person to work with and was a pleasure to work with. I trust her immensely and recommend her to anyone I know that is looking for a car. More
Great dealership, but time waiting is getting unacceptable We have been buying and servicing cars at Sellers for almost 30 years. ALWAYS had a great experience with Joe Garber, now retired, Dennis Cummings, E We have been buying and servicing cars at Sellers for almost 30 years. ALWAYS had a great experience with Joe Garber, now retired, Dennis Cummings, Ed Vusick, service, and Tom Brown, best service managers around. Top notch, all of them! Have noticed, however, when making an appointment for a routine oil change, it's taking a hour and a half to complete. This is not acceptable when making an appointment. Love everything else about the dealership, so we continue to go to Sellers for everything related to our car. But, this issue should be addressed and fixed, if possible. I don't like the instant oil change places, but 20 minutes out of my day is much easier to accept. More
Routine Maintenance Scheduled appointment for oil change/tire rotation. Car was serviced, all systems checked, levels topped off and washed in about an hour! Lounge area Scheduled appointment for oil change/tire rotation. Car was serviced, all systems checked, levels topped off and washed in about an hour! Lounge area was comfortable. More
Location-hours Close to home with good service hours. Like receiving coupons in mail for better price being a senior! Waiting area is also a plus as I bring a book Close to home with good service hours. Like receiving coupons in mail for better price being a senior! Waiting area is also a plus as I bring a book to pass time. More
Tom Brown is why I continue to buy cars from Sellers. Tom Brown is one of the most patient and kind dealership managers I have ever met. Within a week of buying my new Acadia, I got pelted by rocks from Tom Brown is one of the most patient and kind dealership managers I have ever met. Within a week of buying my new Acadia, I got pelted by rocks from a dump truck. Tom got out his touch up kit and painstakingly painted over all of the nicks. Then I felt this vibration in the steering wheel, and Tom drove with me in circles around the parking lot until I understood that it was the airconditioning. With Tom, none of my questions go unanswered. If something doesn’t get fixed, Tom intervenes and gets it done. Because of him, I remain a loyal customer. -Linda Friedland More
Mike Davis was so nice and patient Mike Davis was nice and very patient. Easy to talk to and explained all details completely. I'm going to recommend him to some of my friends Mike Davis was nice and very patient. Easy to talk to and explained all details completely. I'm going to recommend him to some of my friends More