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Fox Buick GMC

Farmington Hills, MI

4.9
1,066 Reviews

38000 Grand River Ave

Farmington Hills, MI

48335

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1,066 Reviews of Fox Buick GMC

July 12, 2018

Bungled Warranty Work I took my car in for warranty work on the airbag. When I got it back, there was a bad rattle when I accelerated. I already had an oil change scheduled More

by DavidMF
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Vusick
July 12, 2018

Simply the best! Andrea was great to work with and very helpful! Dealership is clean and inviting. This is the second vehicle I purchased from them and both purchase More

by Mike Sheehy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Milligan
July 11, 2018

Outstanding There was no game playing with the dealership personnel. This is the second time I purchased a vehicle from Sellers. FYI, this is the first time I p More

by janelle94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Noel
July 11, 2018

Oil Change I recently took my 2017 Yukon to Sellers to get an oil change. I found them to be very professional, efficient, and the best price in town. I would More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Vagnetti
July 10, 2018

Great Andrea is a phenomenal person to work with and was a pleasure to work with. I trust her immensely and recommend her to anyone I know that is looking f More

by morga170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Milligan
July 09, 2018

Great dealership, but time waiting is getting unacceptable We have been buying and servicing cars at Sellers for almost 30 years. ALWAYS had a great experience with Joe Garber, now retired, Dennis Cummings, E More

by cheffgray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Vusick
Jul 10, 2018 -

Fox Buick GMC responded

We're very glad to hear that you enjoy working with our team! Please know we are continuing to work on decreasing our wait time for oil changes and appreciate your feedback. I spoke with Tom Brown this morning as well to ensure your feedback was received and it sounds like he was able to get in contact with you as well. Please know some of our oil change packages include a comprehensive 27 multi-point inspection and tire rotation. The multi-point inspection is a thorough process that may take longer than one a quick-lube location that does not perform the same service. Our packages include: the rotation of tires, adjustment of tire pressure, relearning of the tire pressure monitor system, topping off all of the fluids, changing of the oil and filter, lubrication of suspension components when applicable, lubrication of door hinges, latches and rubber bumpers under hood. After the service is completed we wash each vehicle and process the paperwork before it is returned. Again, we sincerely appreciate your patience and hope that during your next visit we will have you out much quicker. Thank you, the Sellers team.

July 06, 2018

Routine Maintenance Scheduled appointment for oil change/tire rotation. Car was serviced, all systems checked, levels topped off and washed in about an hour! Lounge area More

by macpack44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Cummings, Pat English
July 02, 2018

Location-hours Close to home with good service hours. Like receiving coupons in mail for better price being a senior! Waiting area is also a plus as I bring a book More

by Rosebud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Garrett *call taken by Chris Cook
June 29, 2018

Tom Brown is why I continue to buy cars from Sellers. Tom Brown is one of the most patient and kind dealership managers I have ever met. Within a week of buying my new Acadia, I got pelted by rocks from More

by Happy_Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Brown
June 28, 2018

Mike Davis was so nice and patient Mike Davis was nice and very patient. Easy to talk to and explained all details completely. I'm going to recommend him to some of my friends More

by Too Too
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Davis
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