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Fox Buick GMC
Farmington Hills, MI
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1,066 Reviews of Fox Buick GMC
They are professional, friendly, clean, and timely. They helped me solve an issue with the recorded number of oil changes I have had at the dealership. Thank you! helped me solve an issue with the recorded number of oil changes I have had at the dealership. Thank you! More
I could not have asked for a better experience for the purchase of my first car. Sellers wasn't exactly in my neck of the woods, but they had the exact make/model/color of the car I wanted so my dad and I purchase of my first car. Sellers wasn't exactly in my neck of the woods, but they had the exact make/model/color of the car I wanted so my dad and I drove out there to check it out. After expressing my interest in purchasing the vehicle, but not having time to purchase it the same day, Tim & Helen were so helpful with getting the logistics worked out over phone/email throughout the week until we were able to come back out the following weekend so I could purchase the vehicle. Tim & Helen were extremely helpful and friendly in explaining all of my options. Tim explained every document before he had me sign them and gave me ample time to read through and understand them. I could tell he really cares about his job and the people he helps, especially first time car buyers. I would 100% recommend them to everyone I know. Friendly people who genuinely care about their customers' satisfaction! More
I am extremely impressed with the service I received by this dealership. My safety and schedule were top priority to them. The check engine light came on while I was on the free way and my terrain went fro this dealership. My safety and schedule were top priority to them. The check engine light came on while I was on the free way and my terrain went from 70 to 30 mph. I called the service department and they wanted to make sure I was able to get safely home and they came to my house to pick up my car, drop off a rental car and came back to pick it up and drop off my car once it was fixed. Even though I know they were very busy and swamped, they took my busy schedule into consideration and wanted to do what was easiest for me. It was super quick, efficient and my car is back and as good as new. Would 10/10 recommend. More
Went in for scheduled maintenance on my 2014 Buick Regal. They identified several areas of concern accurately and worked with me to get them repaired at a fair rate for both parts and labor. Quality of workm They identified several areas of concern accurately and worked with me to get them repaired at a fair rate for both parts and labor. Quality of workmanship could be better, after getting my rotors and breaks replaced I noticed several scratches on the rims of my vehicle's tires that were not there before. More
Thank goodness for my hero last Saturday, Todd Hitsman. He repaired my drivers' side mirror with no problem. What a great professional job. Thank you. He repaired my drivers' side mirror with no problem. What a great professional job. Thank you. More
The service department had my loaner ready and had me in and out for dropoff and pickup in a very short time. I was early to work! and out for dropoff and pickup in a very short time. I was early to work! More
Sellers always takes care of issues as easily as possible. They keep you up to date on the progress of your service and are incredibly friendly and helpful. Wouldn't go anywhere else. See TODD! possible. They keep you up to date on the progress of your service and are incredibly friendly and helpful. Wouldn't go anywhere else. See TODD! More
Sierra did a great job helping us find the right vehicle which met our needs. She went the extra mile to get the vehicle prepped and ready for pick up and promptly followed up the next day to make sure we w which met our needs. She went the extra mile to get the vehicle prepped and ready for pick up and promptly followed up the next day to make sure we were satisfied. More
I've been a customer of Sellers Buick GMC since the early 1980s. I've always been treated with respect and courtesy. I have never had a complaint about their personnel, their cars or their work. I highly rec 1980s. I've always been treated with respect and courtesy. I have never had a complaint about their personnel, their cars or their work. I highly recommend this dealer. Last week I called to get a 2nd opinion on the cost of repairing a PCV valve, and their price was a few dollars less than a local repair shop. The entire dealership is immaculate, even the rest rooms. A comfortable, sunny waiting area with coffee and bottled water is a plus. Todd Hitsman, Service Consultant, was knowledgeable about the needed repairs, he checked my history before returning my initial call, he was respectful, and patiently answered all my questions. He connumicated well by phone and by texting. He even arranged a loaner car after I was told there were none available. More