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Fox Buick GMC

Farmington Hills, MI

4.8
1,074 Reviews

38000 Grand River Ave

Farmington Hills, MI

48335

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1,074 Reviews of Fox Buick GMC

June 28, 2021

I was contacted by Sellers service manager. I spoke with Mike over the phone. Mike was concerned about my experience and the situation that i encountered at the dealership and wanted to help address my issu More

by Mike Elia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lowe
Jun 29, 2021 -

Fox Buick GMC responded

Hi Mr. Elia, Thank you for taking the time to rate us and provide specific feedback. We are sorry to hear that your experience was not up to your expectations and we would like to connect with you. I have notified our management team and someone will be reaching out to you soon. Reputation and providing you with a positive experience is everything to us. Thank you - The Sellers Team

June 19, 2021

Todd provided great service. Contacted GM to get partial coverage of repair due to low miles. Quick repair and Encore back to nearly new. Thank you More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Hitsman
Jun 20, 2021 -

Fox Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to Todd here at Sellers Buick GMC! We look forward to your next visit! Take care!

June 10, 2021

Mario was so helpful and efficient in my buying process! He was the best sales person I spoke to during my buying process. Would highly recommend!! More

by jennifer.r.graff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Pisco
Jun 18, 2021 -

Fox Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 09, 2021

Very pleased with my overall experience. Sierra was quick to answer any of my questions and quick to get back with me when I had questions. She was very knowledgeable. More

by Chery F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Bayha
Jun 18, 2021 -

Fox Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2021

Amazing service, all staffs are very friendly and helpful. They are very cooperative and they did my work very fast. I would recommend to everyone. More

by lubnah726
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Egan, Todd Hitsman
Jun 18, 2021 -

Fox Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2021

Our car buying experience was great BECAUSE we had Sierra Bayha helping us. She was honest, helpful, knowledgeable and kind. Thanks for all your help, Sierra! More

by Diane
Recommend Dealer
Yes
Employees Worked With
Sierra Bayha
Jun 20, 2021 -

Fox Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 19, 2021

Sierra was very helpful in getting me a new lease. Communication was great, she had both cars ready to test drive when I showed up. Overall all it was a great experience. More

by j.ward95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Bayha
Jun 18, 2021 -

Fox Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2021

The sales staff was uniformly friendly and respectful, starting with the receptionist. Our sales rep, Sierra Bayha, put my daughter and I at ease and made the whole process understandable and comfortable. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Bayha
Jun 18, 2021 -

Fox Buick GMC responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 08, 2021

Excellent Service Todd and the rest of the team took excellent care of me and my vehicle. I love how friendly and considerate your team was . Working together full of smiles they went above and beyond. More

by corleymichelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Updyke , Jenifer Sielvs, Todd Hitsman
Jun 18, 2021 -

Fox Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 05, 2021

Great Service by the Sellers Team. Timely completion with considerate and courteous communication. Thank you, Todd Hitsman and a special hello to Reggie too. Always great to go to Sellers and know the More

by lstanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Hitsman, Reggie Garrett
Jun 18, 2021 -

Fox Buick GMC responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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