Fort Wayne Toyota

All went very well - timely, thorough, listened to my requests, work done well and price was reasonable. requests, work done well and price was reasonable. More

This dealership honors loyal customers. They recognize the customers ability to take business elsewhere and with to prevent this from happening. They recognize the customers ability to take business elsewhere and with to prevent this from happening. More

Communication could be a lot better. Very hard to get a hold of people and get a response. Very hard to get a hold of people and get a response. More

Overall a decent experience. I would caution potential customers of my two negative issues… 1). I asked if there was a second set of keys and was told “yes, they are in a box w I would caution potential customers of my two negative issues… 1). I asked if there was a second set of keys and was told “yes, they are in a box where we keep all the keys, but someone has the box. I will mail you the second set.” After a few days, I asked our salesman if he had sent them and he said he only had told me he would look for a second set. Not true, but nothing in writing so I lose. 2). My truck has a strong shaking that happens when slowly accelerating. Took it in to service twice and both times they said they could not replicate the shaking. Maybe that is true, but it happens for me everyday so I just spent $30k for a truck that has an issue I just have to live with. More

Great surprise with the friendly service and attention. Satisfied with the deal and left with my perfect car, color and model. Satisfied with the deal and left with my perfect car, color and model. More

Service was prompt. I am disappointed in the fact that the car was not swept as in the past and the "wash" left it as bad if not worse than when I brought it in. Grim I am disappointed in the fact that the car was not swept as in the past and the "wash" left it as bad if not worse than when I brought it in. Grim on the back and around the wheel wells. More

Even after stating and having in writing that the tire pressure was to remain unchanged, 3 out of 4 were different. All 4 were identical when I arrived. Also, for the first time I was charged 3.5 percen pressure was to remain unchanged, 3 out of 4 were different. All 4 were identical when I arrived. Also, for the first time I was charged 3.5 percent for using a credit card. No notification of any kind was sent to me. Only when I went to pay. I will be looking for a different place to buy my next car. More

nice. profesional.,kind. Also Omar it was nice been bilingual made the transaccion smooth. thank you chris and Omar. profesional.,kind. Also Omar it was nice been bilingual made the transaccion smooth. thank you chris and Omar. More

Our salesman was top notch. It was a pleasure to do business with Bob rohrmann again It was a pleasure to do business with Bob rohrmann again More

Always a treat to bring our vehicles into this service department for sincere, quality and timely service. department for sincere, quality and timely service. More