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Fort Wayne Toyota

Fort Wayne, IN

4.1
1,123 Reviews

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,123 Reviews of Fort Wayne Toyota

January 24, 2023

We love the car, And appreciate the great service we received at Fort Wayne Toyota More

by CPERRY060
Recommend Dealer
Yes
Employees Worked With
Austin Bradford, Irfan Hussain, Nathan Arend
Jan 26, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fort Wayne Toyota are glad to have you as a customer.

January 23, 2023

The service was very good. Jen Norris was really very helpful in our work done. More

by JIMMARYLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Norris
Jan 23, 2023 -

Fort Wayne Toyota responded

Jim, Thank you for taking the time to share your feedback with us. Jen and our team work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

January 22, 2023

Thank you for friendly and helpful service. The process of finding a new vehicle was made easier by your expertise and sincere desire to help me find just the right car for me! More

by bjcox1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Bradshaw, Curtis Henderson
Jan 23, 2023 -

Fort Wayne Toyota responded

Here at Fort Wayne Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Curtis and Andrew, and it was a pleasure having you at the dealership. We appreciate your review!

January 20, 2023

Service was polite and completed on a timely basis. Scheduling was easy and checkout was the same. More

by kuebler2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
Jan 20, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 20, 2023

Bradford and dewitt are both fine young men and definitely good company men however as for integrity or returning phone calls-nope it didn’t happen I told Dewitt this is our last car we were buying More

by GLDAVIS14730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bart Dewitt , Andrew Bradshaw
Jan 25, 2023 -

Fort Wayne Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 19, 2023

The whole team we worked with were too much and helped us when we were in a pinch. We’re very happy with our experience! More

by SCOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos, Alex and Cameron at Rohrmax, Kyle Coleman
Jan 20, 2023 -

Fort Wayne Toyota responded

Thank you so much for your excellent review, Scott! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

January 18, 2023

I was very pleased with the way they handled my situation. They told me that I didn’t need to have the work done. More

by JERMARZERN
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
Jan 19, 2023 -

Fort Wayne Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 18, 2023

Curtis was amazing with the test drive and super friendly during the entire buying process 10/10 recommend him! More

by Gerschutz16
Recommend Dealer
Yes
Employees Worked With
Curtis Henderson
Jan 18, 2023 -

Fort Wayne Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota.

January 17, 2023

We just came out to test drive a car. Ended up going home with it! Everyone was excellent and I will come back to trade my car soon. Thanks to all that made it worth our while. More

by PHIL.DEJOHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Bradford, Irfan Hussain, Gage Marcuccilli
Jan 18, 2023 -

Fort Wayne Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 16, 2023

No appointment and they still got me in and out in just a couple hours More

by JOSEPHHAYDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Kudrawiec
Jan 17, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Joseph, and we look forward to working with you again.

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