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Fort Wayne Toyota

Fort Wayne, IN

4.1
1,123 Reviews
Call Dealership (260) 918-7829

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,123 Reviews of Fort Wayne Toyota

January 09, 2023

Been going to there business for ten years. They always take good care of my Toyota Matrix. Great service team. More

by GOTTARUN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
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Jan 10, 2023 -

Fort Wayne Toyota responded

Thank you so much for your excellent service review! We are so glad that Jason had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fort Wayne Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

January 09, 2023

I was met when I pulled up and a courteous service provider told me what needed to be done and with a discount would keep it under $600. He said it would take 2 to 21/2 hours.. the car was ready when More

by LTS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett, Damien Kudrawiec, Heather Edwards
Report | Print
Jan 10, 2023 -

Fort Wayne Toyota responded

Thanks for sharing about your experience with Fort Wayne Toyota. We appreciate your business and hope to see you again soon!

January 09, 2023

Very prompt… good communication … been coming there for 15 years… I appreciate the relationships we have More

by ckaharris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
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Jan 10, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your thoughts on working with Neil and our team. We're glad to hear we delivered such a great experience!

January 06, 2023

The service dept is great and one of the reasons I bought my 3rd Toyota. However, I didn’t get the inside vacuumed nor was I offered or given a car wash. After a 2000 mile trip, both were desperately needed More

by KBSHELDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
Report | Print
Jan 07, 2023 -

Fort Wayne Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 06, 2023

Service said 2 hours came back in less than that ready to go. Great job More

by wirishw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Bradford, Andrew Bradshaw, Omar Jimenez, Damien Kudrawiec
Report | Print
Jan 07, 2023 -

Fort Wayne Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota.

January 05, 2023

James Thomas was very helpful by helping me to choose the right car that fits my needs More

by AUTUMN271
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Thomas
Report | Print
Jan 06, 2023 -

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota. We appreciate your business and hope to see you again soon!

January 05, 2023

A nice comfortable, welcoming environment full of friendly and helpful people. Easy to do business with. More

by LDJSPLANES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Jimenez, Curtis Henderson
Report | Print
Jan 06, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Fort Wayne Toyota are glad to have you as a customer.

January 04, 2023

The staff was friendly and knowledgeable. I did not agree with or like them adding 3.5% if we used a credit card. More

by MARK.MILLER211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Report | Print
Jan 04, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Mark, feel free to contact us at your convenience.

January 04, 2023

They are very helpful and they are attentive to my needs. I loved the team that served me. More

by JENNIESULEMANA
Recommend Dealer
Yes
Employees Worked With
Nathan Arend
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Jan 04, 2023 -

Fort Wayne Toyota responded

Thank you, Jennie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota.

January 04, 2023

I was treated well by the staff I encounted. Jen was very helpful n kind. So far so good on the repair. I really didnt try everything yet. I guess you will hear from me if there is a problem😉 More

by rose60lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen who greeted me.
Report | Print
Jan 04, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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