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Fort Wayne Toyota

Fort Wayne, IN

4.1
1,123 Reviews
Call Dealership (260) 918-7829

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,123 Reviews of Fort Wayne Toyota

May 28, 2022

Michael Smith is the best salesman! He is very helpful and gives you the best customer experience. This is my second vehicle he has helped me purchase. I recommend Fort Wayne Toyota and More

by Genesiskimbriel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar J, Michael Smith
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May 31, 2022 -

Fort Wayne Toyota responded

Thank you so much for choosing Fort Wayne Toyota Lexus! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 25, 2022

Loved car, loved price, loved salesman, but denied copies of ALL requested signed documents @ closing! More

by MBYRNE48
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DONT REMEMBER
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May 28, 2022 -

Fort Wayne Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 25, 2022

Michael Smith was very attentive during my purchasing process. I found the auto that I needed and am very happy that Fort Wayne Toyota could help. More

by MATH9030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
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May 25, 2022 -

Fort Wayne Toyota responded

It's great to hear that Michael was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Toyota Lexus!

May 25, 2022

I had a flat tire emergency 15 minutes before the service department was to close, but I pulled in anyway. The service manager and technician were both willing to help me get a new tire mounted and I was sti More

by TOM@FURNEY.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager and technician
Report | Print
May 25, 2022 -

Fort Wayne Toyota responded

Thank you for taking the time to share your feedback with us, Tom. We work hard to make sure our guests have an exceptional experience. We will share your compliments with our team, and we look forward to working with you again.

May 24, 2022

Really nice service. Always knowledgable and has always accomidated me in getting in for maintenance More

by LAMBCW01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Wood
Report | Print
May 25, 2022 -

Fort Wayne Toyota responded

We appreciate your business and our team looks forward to serving you again soon!

May 23, 2022

This Fort Wayne Toyota is have a great service, on time and helpful. I hope they can keep going to give to the customer great service. More

by Maungbu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Goldsworthy
Report | Print
May 23, 2022 -

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota Lexus. We appreciate your business and hope to see you again soon!

May 23, 2022

This dealership always takes care of my car. Everyone is polite and the work is done right. The shuttle service is very helpful as well. More

by LINDASBROWN
Recommend Dealer
Yes
Employees Worked With
Damian, in service, Bill, the shuttle driver
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May 24, 2022 -

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota Lexus, your feedback and rating mean a lot to us. We're glad we were able to help,Linda, and we hope to see you again!

May 20, 2022

Fort Wayne Indiana Toyota are pretty good and I can recommend them to anybody for people around the area. More

by Isiakawahab2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage
Report | Print
May 23, 2022 -

Fort Wayne Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Toyota Lexus!

May 18, 2022

The experience was mostly wonderful. I’ve never had bad service at this dealership. I will definitely be a repeat customer for both purchasing and service. More

by johnanderson9980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in service
Report | Print
May 19, 2022 -

Fort Wayne Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 18, 2022

I was able to drop off and call to check up and they were clear! No complaints and car drives amazing! More

by Rosesims6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
May 19, 2022 -

Fort Wayne Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota Lexus.

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