Fort Wayne Toyota

I was happy to get my car in on the day I called and it was completed within a good time frame. The only thing is my car wasn't washed which I know is normally done in good weather so I was disappointed a was completed within a good time frame. The only thing is my car wasn't washed which I know is normally done in good weather so I was disappointed about this. More

We had the best experience with Alex McGrew. Highly recommend this dealership and Alex for your vehicle purchase needs. Highly recommend this dealership and Alex for your vehicle purchase needs. More

I have been a patron for many years. 90% of the staff have been great to work with. I have a relative who worked in office management who initially set me up to buy a car there. 90% of the staff have been great to work with. I have a relative who worked in office management who initially set me up to buy a car there. More

Great staff. Best service. Always go here service. Thanks for taking care of me and my car! Best service. Always go here service. Thanks for taking care of me and my car! More

First time there and they treated me like I had been a customer for life customer for life More

Kris in the service area greeted me and quickly went over my service request and explained how long it would take. She directed me to the waiting area and sent me a text while waiting, asking if there is an my service request and explained how long it would take. She directed me to the waiting area and sent me a text while waiting, asking if there is anything she could do for me. The service was completed on time, done right and my car was brought up washed and ready to go. Checkout was quick and easy as well. I was very satisfied. Dennis Baughman More

The staff was very accommodating, knowledgeable, and business friendly. They were also very attentive and responded appropriately. A very nice experience. business friendly. They were also very attentive and responded appropriately. A very nice experience. More

I was mostly pleased with them, however, they did not ask or offer to demonstrate the features of the vehicle that I purchased so it has been a little difficult to figure out how to connect to the audio syst or offer to demonstrate the features of the vehicle that I purchased so it has been a little difficult to figure out how to connect to the audio system with my phone & how to reset the MPG, and how to work the cruise control, as well as a few other items. All of which are different than my previous Highlander! More

I have been coming to this dealer for some time and I have always been treated very well. They are always very helpful and respectful. have always been treated very well. They are always very helpful and respectful. More

We repurchased the 2019 Rogue from Fort Wayne Toyota after allowing our son to use it as his trade in on a new Toyota hybrid. We agreed to pay an extra $5,000 more than the trade in value. After r after allowing our son to use it as his trade in on a new Toyota hybrid. We agreed to pay an extra $5,000 more than the trade in value. After rushing through e-Signing a bunch of documents on an iPad, we got our documents on a thumb drive. A few days later we looked at the documents and discovered we had purchased almost $5,000 worth of zero deductible, 10 year, maintenance insurance which we never asked for and didn't want. It appears that my wife's signature was photo copied and distorted to fit the unsigned document, since the rest of the document was not distorted. The result was that we paid more for our 4 year old car than we did when it was new and our payments are more than $150 a month larger than our original (no down payment) payments. We are extremely disappointed and feel we have been cheated and abused by Fort Wayne Toyota. Apparently, we signed most of the other documents and can't get out of the contract now, but we won't be purchasing another Rohrman vehicle. We were already unhappy with the purchase we made with Rohrman Nissan in Fort Wayne because they damaged our credit rating for a problem that was Nissan's. More