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Fort Wayne Toyota

Fort Wayne, IN

4.1
1,123 Reviews

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,123 Reviews of Fort Wayne Toyota

October 28, 2022

Fast and curious service. Always friendly and listen to what your problem might be then fix it. More

by Okay KDL991946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristoffer Gordon, Jason Bennett, Damien Kudrawiec, Heather Edwards
Oct 30, 2022 -

Fort Wayne Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fort Wayne Toyota, we look forward to having you as a valued customer for many years to come!

October 28, 2022

I had an appt for an oil change and lube at 10:30AM. At 12:30PM, I was still waiting, in the waiting room. Went to service desk, keys were hanging on the wall, car was done. When it was done I don't kno More

by jlouks
Recommend Dealer
Yes
Employees Worked With
Heather Edwards
Oct 30, 2022 -

Fort Wayne Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

October 28, 2022

Very hard to get into right now, but that was not the reason for the 3. The service department told me I was 2nd in line to get service. This was after they failed to tell me the service workers did not More

by marshtim77
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
Oct 30, 2022 -

Fort Wayne Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 27, 2022

Will not be returning be returning to Fort Wayne Toyota for any purchases in my life More

by hartmanzach
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lemont Mills, Curtis Henderson
Nov 02, 2022 -

Fort Wayne Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 26, 2022

I received quick service for my car, didn’t have to wait too long before I could get back on the road. More

by MGSAVAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Kudrawiec
Oct 26, 2022 -

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 26, 2022

Answered all of my questions in a super timely manner, great service. I've worked with this dealership before and they're always great. More

by JOSHUA.DRAKE21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Henderson
Oct 26, 2022 -

Fort Wayne Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 25, 2022

No Hassle. No Pressure. The salesman and sales manager were great to work with. I would recommend to anyone looking for a new Toyota to go see Fort Wayne Toyota More

by burleytobey
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Manes, Andrew Bradshaw, Omar Jimenez
Oct 25, 2022 -

Fort Wayne Toyota responded

Thank you so much for choosing Fort Wayne Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance!

October 22, 2022

Awesome sales team, knowledgable, friendly, and helpful every step of the way. They made the process very easy and streamlined; I would recommend Curtis and Fort Wayne Toyota to anybody! More

by Damonjroark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lemont Mills, Irfan Hussain, Curtis Henderson
Oct 23, 2022 -

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota. We appreciate your business and hope to see you again soon!

October 22, 2022

It was a great experience Michael Smith made the process very smooth and made sure i understood all the process and paperwork. He even helped me find a better deal on my car insurance. i typically hate car More

by delinsky_m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen , Michael Smith
Oct 23, 2022 -

Fort Wayne Toyota responded

Thank you so much for your excellent review! We are so glad that Michael and Nick had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

October 20, 2022

service was fine i do want to receive the 3 months of music on my radio. a nice bonus for us. David Rogers More

by DAVIDLROGERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
Oct 20, 2022 -

Fort Wayne Toyota responded

Thank you, David! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Toyota, we look forward to having you as one of our valued customers for many more years to come!

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