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Fort Wayne Nissan

Fort Wayne, IN

4.4
844 Reviews
Call Dealership (260) 222-2399

4909 Lima Rd.

Fort Wayne, IN

46808

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844 Reviews of Fort Wayne Nissan

January 13, 2023

In and out, quick, easy and friendly staff. Waiting room has desk for laptop usage and fresh popped popcorn. More

by MICHAEL.LESTER52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
Report | Print
Jan 15, 2023 -

Fort Wayne Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 11, 2023

Stupid. Fort Wayne Nissan is awful and will never purchase a car from this location. More

by MELROSELEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Herbie Tran
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Jan 16, 2023 -

Fort Wayne Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.

January 11, 2023

Keaton checked me in, honored by coupon, and gave me a good time estimate for my service. More

by sarahlbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keaton Brown
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Jan 13, 2023 -

Fort Wayne Nissan responded

Thank you for your business and this review. We're happy to hear Keaton and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 10, 2023

horrible customer service, no communication whatsoever between dealership and customer. would never recommend this dealership to anyone! absolutely the worst More

by RMCBRIDE2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Dishong
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Jan 11, 2023 -

Fort Wayne Nissan responded

Rmcbride2001, we're disappointed to hear of the negative experience you had at our location. We hope you are willing to give us another chance. Please reach out to us at (260) 484-9500 so we can work towards a resolution.

January 09, 2023

Herb was great, service was fast! ! Thank you Nissan staff for great service experience! My vehicle was cleaned during my oil change much appreciated. More

by MSZENICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
Report | Print
Jan 10, 2023 -

Fort Wayne Nissan responded

It's great to hear that Herbie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Nissan!

January 07, 2023

We were "car" hunting - we went to a few different dealers because we were downsizing and had not really decided what we wanted. We were impressed from the get-go with John and Peyton. Very easy to ta More

by SEACHICK08
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Amorini, Peyton Housholder, John Hefty
Report | Print
Jan 08, 2023 -

Fort Wayne Nissan responded

Congratulations on your new vehicle! We are so glad that John and Peyton had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new 2023 Rogue, and we look forward to continuing to serve you in the future!

January 06, 2023

Excellent service Friendly Staff Clean building Prompt service Shanna was very kind knowledgeable and enjoyable More

by STEFANI.BEACH
Recommend Dealer
Yes
Employees Worked With
Kevin Amorini, Lee Walls, Shanna Adams
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Jan 06, 2023 -

Fort Wayne Nissan responded

Stefani, It's fantastic to hear that Shanna provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Nissan!

January 06, 2023

I don't generally like car buying experiences. Fort Wayne Nissan's Chuck Aden was very good to work with. Good salesman-good person-responsible-dependable! More

by PAUROBW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Barney, Chuck Aden
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Jan 06, 2023 -

Fort Wayne Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Chuck and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 06, 2023

I was pleased with the service. Everyone was extremely helpful every step of the way. More

by SANLERA52
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Barney, John Hefty, Lamila Talam
Report | Print
Jan 06, 2023 -

Fort Wayne Nissan responded

Thank you for choosing Fort Wayne Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 05, 2023

The young man Keaton Braun was outstanding he ask if could open the hood of car then presided to point out and explain the things that were good and the things probably should be handled. I was so impre More

by JKKELTSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keaton Brown
Report | Print
Jan 06, 2023 -

Fort Wayne Nissan responded

It's great to hear that Keaton was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Nissan!

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