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Fort Wayne Nissan

Fort Wayne, IN

4.5
847 Reviews
Call Dealership (260) 222-2399

4909 Lima Rd.

Fort Wayne, IN

46808

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847 Reviews of Fort Wayne Nissan

January 15, 2023

Very busy the day I came in, and had an additional service due on my car. I still waited and was finished in good time. Herbie worked well with me and kept me updated during the visit. More

by DNS_NT5327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
Report | Print
Jan 15, 2023 -

Fort Wayne Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Nissan.

January 14, 2023

Did a good joob assisting me get into a vehicle in my price range, that was clean and a good deal for the price. More

by WMOORE2119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Barney, John Hefty
Report | Print
Jan 15, 2023 -

Fort Wayne Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fort Wayne Nissan are glad to have you as a customer.

January 13, 2023

The staff was very friendly and accommodating. Keaton kept me updated on the status of the service being done and the work was completed in a very professional manner. More

by Jon Isch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in Service, Keaton Brown
Report | Print
Jan 15, 2023 -

Fort Wayne Nissan responded

Thank you so much for your excellent review! We are so glad that Keaton had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fort Wayne Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

January 13, 2023

In and out, quick, easy and friendly staff. Waiting room has desk for laptop usage and fresh popped popcorn. More

by MICHAEL.LESTER52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
Report | Print
Jan 15, 2023 -

Fort Wayne Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 11, 2023

Keaton checked me in, honored by coupon, and gave me a good time estimate for my service. More

by sarahlbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keaton Brown
Report | Print
Jan 13, 2023 -

Fort Wayne Nissan responded

Thank you for your business and this review. We're happy to hear Keaton and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 11, 2023

Stupid. Fort Wayne Nissan is awful and will never purchase a car from this location. More

by MELROSELEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Herbie Tran
Report | Print
Jan 16, 2023 -

Fort Wayne Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.

January 10, 2023

horrible customer service, no communication whatsoever between dealership and customer. would never recommend this dealership to anyone! absolutely the worst More

by RMCBRIDE2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Dishong
Report | Print
Jan 11, 2023 -

Fort Wayne Nissan responded

Rmcbride2001, we're disappointed to hear of the negative experience you had at our location. We hope you are willing to give us another chance. Please reach out to us at (260) 484-9500 so we can work towards a resolution.

January 09, 2023

Herb was great, service was fast! ! Thank you Nissan staff for great service experience! My vehicle was cleaned during my oil change much appreciated. More

by MSZENICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
Report | Print
Jan 10, 2023 -

Fort Wayne Nissan responded

It's great to hear that Herbie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Nissan!

January 07, 2023

We were "car" hunting - we went to a few different dealers because we were downsizing and had not really decided what we wanted. We were impressed from the get-go with John and Peyton. Very easy to ta More

by SEACHICK08
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Amorini, Peyton Housholder, John Hefty
Report | Print
Jan 08, 2023 -

Fort Wayne Nissan responded

Congratulations on your new vehicle! We are so glad that John and Peyton had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new 2023 Rogue, and we look forward to continuing to serve you in the future!

January 06, 2023

Excellent service Friendly Staff Clean building Prompt service Shanna was very kind knowledgeable and enjoyable More

by STEFANI.BEACH
Recommend Dealer
Yes
Employees Worked With
Kevin Amorini, Lee Walls, Shanna Adams
Report | Print
Jan 06, 2023 -

Fort Wayne Nissan responded

Stefani, It's fantastic to hear that Shanna provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Nissan!

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