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Fort Wayne Nissan

Fort Wayne, IN

4.5
847 Reviews
Call Dealership (260) 222-2399

4909 Lima Rd.

Fort Wayne, IN

46808

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847 Reviews of Fort Wayne Nissan

January 26, 2023

There was a great ease of service each attendant was very pleasant to work with I enjoy sitting in the waiting room love the popcorn I just love Nissan they have been wonderful to me I've never had the exper More

by ACLEM1958.AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Amorini, Jeremy Lambert, Danny Porter, Dave Nagel, Ryan Dishong, Keaton Brown, Herbie Tran, Nick Stoffell
Report | Print
Jan 29, 2023 -

Fort Wayne Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 26, 2023

Very respectable advisers with prompt service and appointment settings that can work around any schedule More

by SPENCERSHARRAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keaton Brown
Report | Print
Jan 29, 2023 -

Fort Wayne Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fort Wayne Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

January 25, 2023

Herb Tran is a wonderful asset that FW Nissan has. Herb follows through on your issues and resolves them. Very impressed with Herb Tran’ approach to his work. More

by Mitzi
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
Report | Print
Jan 26, 2023 -

Fort Wayne Nissan responded

Thank you for the kind words for our Herb and service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Jan 27, 2023 -

Fort Wayne Nissan responded

Mitzi, thanks for your praise and kind comments about our team. We are so glad you had such a positive experience with Herbie! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 22, 2023

Peyton Housholder was the best car salesman I have ever worked with. His help in every phase of the prosses was amazing. More

by MUDHEN36
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Amorini, Peyton Housholder, John Hefty
Report | Print
Jan 22, 2023 -

Fort Wayne Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Peyton here at Fort Wayne Nissan.

January 21, 2023

They had my car for 33 days because they didn’t want to do the warranty fix alone and fought me on doing other repairs. They finally did what I asked but now the sunroof is leaking and the seal was suddenl More

by jessicakampfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Candice
Report | Print
Jan 25, 2023 -

Fort Wayne Nissan responded

We are disappointed to hear that you did not have a more positive experience with us at Fort Wayne Nissan. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (260) 484-9500 so we can work towards a resolution. We look forward to hearing from you.

Jan 25, 2023 -

jessicakampfe responded

That would be great, what can you do to make this right? I was charged for 2 diagnostic fees, and was out of a car for a month. I can’t get that time back. I missed a lot of work, and had to get another car to keep my job.

January 20, 2023

Service was fast. I just wished they would offer car wash or vacuuming your car out. I moss that from my old car. More

by EPIPHANYGIRL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert
Report | Print
Jan 22, 2023 -

Fort Wayne Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 19, 2023

Friendly staff they were very helpful and kept me informed about what was going on More

by BRIANH110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
Report | Print
Jan 20, 2023 -

Fort Wayne Nissan responded

Thank you for your business and this review, Brian. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 18, 2023

Very friendly staff. Trey really helped make the car buying experience easy. The service department did a great job replacing our windshield. More

by TERESA_KILBURN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cody Barney, Trey Steensma
Report | Print
Jan 19, 2023 -

Fort Wayne Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Teresa, and don't hesitate to let us know if we can be of further assistance.

Jan 20, 2023 -

Fort Wayne Nissan responded

Teresa_kilburn, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Wayne Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2023

Friendly staff. Very professional and work was.done in a timely manner. Price was as quoted More

by CONGDON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert, Keaton Brown, Adam Wheeler
Report | Print
Jan 17, 2023 -

Fort Wayne Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 16, 2023

Good service finished when they said they would close to time quoted personal time helpful More

by bigrod48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keaton Brown
Report | Print
Jan 17, 2023 -

Fort Wayne Nissan responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Nissan!

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