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Fort Wayne Nissan

Fort Wayne, IN

4.3
842 Reviews

4909 Lima Rd.

Fort Wayne, IN

46808

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842 Reviews of Fort Wayne Nissan

January 30, 2023

The staff is clean, quick, professional and friendly. The price of my service was competitive. More

by MELISSARFIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Salway
Jan 31, 2023 -

Fort Wayne Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Nissan, we look forward to having you as one of our valued customers for many more years to come!

Feb 01, 2023 -

Fort Wayne Nissan responded

Melissarfife, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 28, 2023

Very kind people. It was my first time there, they helped me go where i needed to and got everything done in good time. Will be going back. More

by victoriatraylor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert
Jan 29, 2023 -

Fort Wayne Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Victoria, please let us know.

January 27, 2023

Best of the best. I am very happy. Thank you very much. I love this dealer. More

by KOVALCHUKLAWYER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Barney, Charles Romulus
Jan 29, 2023 -

Fort Wayne Nissan responded

Thanks for sharing your thoughts about your experience with Fort Wayne Nissan. We appreciate your business and hope to see you again soon!

January 26, 2023

I had no issues this time which was great, will be back soon for service. More

by JOYCMAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
Jan 26, 2023 -

Fort Wayne Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 26, 2023

Smooth functioning service center. Took 1.5hrs for oil change and tire rotation. Waiting area should have some snacks/coffee More

by jatin.sharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice
Jan 26, 2023 -

Fort Wayne Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 26, 2023

There was a great ease of service each attendant was very pleasant to work with I enjoy sitting in the waiting room love the popcorn I just love Nissan they have been wonderful to me I've never had the exper More

by ACLEM1958.AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Amorini, Jeremy Lambert, Danny Porter, Dave Nagel, Ryan Dishong, Keaton Brown, Herbie Tran, Nick Stoffell
Jan 29, 2023 -

Fort Wayne Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 26, 2023

Very respectable advisers with prompt service and appointment settings that can work around any schedule More

by SPENCERSHARRAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keaton Brown
Jan 29, 2023 -

Fort Wayne Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fort Wayne Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

January 25, 2023

Herb Tran is a wonderful asset that FW Nissan has. Herb follows through on your issues and resolves them. Very impressed with Herb Tran’ approach to his work. More

by Mitzi
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
Jan 26, 2023 -

Fort Wayne Nissan responded

Thank you for the kind words for our Herb and service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Jan 27, 2023 -

Fort Wayne Nissan responded

Mitzi, thanks for your praise and kind comments about our team. We are so glad you had such a positive experience with Herbie! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 22, 2023

Peyton Housholder was the best car salesman I have ever worked with. His help in every phase of the prosses was amazing. More

by MUDHEN36
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Amorini, Peyton Housholder, John Hefty
Jan 22, 2023 -

Fort Wayne Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Peyton here at Fort Wayne Nissan.

January 21, 2023

They had my car for 33 days because they didn’t want to do the warranty fix alone and fought me on doing other repairs. They finally did what I asked but now the sunroof is leaking and the seal was suddenl More

by jessicakampfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Candice
Jan 25, 2023 -

Fort Wayne Nissan responded

We are disappointed to hear that you did not have a more positive experience with us at Fort Wayne Nissan. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (260) 484-9500 so we can work towards a resolution. We look forward to hearing from you.

Jan 25, 2023 -

jessicakampfe responded

That would be great, what can you do to make this right? I was charged for 2 diagnostic fees, and was out of a car for a month. I can’t get that time back. I missed a lot of work, and had to get another car to keep my job.

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