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Fort Wayne Nissan

Fort Wayne, IN

4.5
849 Reviews

4909 Lima Rd.

Fort Wayne, IN

46808

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849 Reviews of Fort Wayne Nissan

February 20, 2023

Top notch dealership that went above and beyond to earn my business. Very easy to work with and everyone got involved in making my new Frontier truck a reality. Thank you Gage! More

by HENKLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Barney, Gage Underwood
Feb 21, 2023 -

Fort Wayne Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 17, 2023

The only reason we would come back is because of Candice Endrulatis. Candice what above and beyond her job. She kept us informed, made sure things got done, and help us navigate the paperwork. She did an ex More

by LISAROE68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice Endrullatis
Feb 19, 2023 -

Fort Wayne Nissan responded

Lisa, Thanks for sharing about your experience with Fort Wayne Nissan. Candice and our team appreciate your business and hope to see you again soon!

February 16, 2023

Every single person I interacted with kind and nice the advisor was helpful and knowledgeable about everything and explained everything to where I understood everything More

by LONEWOLF6119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Porter, Herbie Tran
Feb 17, 2023 -

Fort Wayne Nissan responded

Thanks for sharing your thoughts about your experience with Fort Wayne Nissan. Danny, Herbie, and our team appreciate your business and hope to see you again soon!

February 15, 2023

Everyone I spoke to was very friendly and courteous. The dealership was clean and comfortable. I did not feel good about the final pricing and financing. The interest rate did not appear to be what I More

by DAWNBEHNY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
john in finanance. and cash window lady. , Charles Romulus
Feb 16, 2023 -

Fort Wayne Nissan responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Dawn, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Feb 18, 2023 -

Fort Wayne Nissan responded

Dawnbehny, we're happy you found Charles to be so supportive during your experience here at Fort Wayne Nissan. If you have any further questions, please don't hesitate to reach out!

February 15, 2023

The service that i received was good and the service advisor Conrad Braun was good, but the price of that oil change that i received was ridiculous at $89.95 when your competitor across the street for a More

by LANGSTON_STAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Conrad Braun
Feb 18, 2023 -

Fort Wayne Nissan responded

Hi Langston_stan@yahoo.com, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We greatly appreciate you bringing this to our attention. We will use your comments to refine our efforts.

February 10, 2023

Service was very courteous and quick. We received texts to see if we needed anything. They followed up with a phone call explaining exactly what needs to be done. More

by bushee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad, Herbie Tran
Feb 12, 2023 -

Fort Wayne Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 10, 2023

Excellent people and service . I recommend them to everyone. It’s clean and a very comfortable place to wait for your device. More

by DONOSBO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert, Danny Porter, Dave Nagel, Ryan Dishong, Keaton Brown, Herbie Tran
Feb 12, 2023 -

Fort Wayne Nissan responded

Thank you for choosing Fort Wayne Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 09, 2023

Good job. . it just to a longtime to complete the oil change luckily I wasn’t there waiting for the job to be completed. More

by wrigj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keaton Brown
Feb 09, 2023 -

Fort Wayne Nissan responded

Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew. Thank you for choosing Fort Wayne Nissan!

February 08, 2023

Worst customer service I have ever experience . Service is awful they don't follow their own warranty policies . Will never buy another Nissan or any other car from the Rohrman Auto Group . More

by EGEORGEFW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Todd, David Cornett, Keaton Brown
Feb 12, 2023 -

Fort Wayne Nissan responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 08, 2023

I had Conrad and he was amazing! This was my first time at Nissan and I will be returning. More

by MAKAYLATOPP01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Feb 09, 2023 -

Fort Wayne Nissan responded

Thank you, Makayla, for taking the time to leave us a five-star rating! We appreciate your business and look forward to serving you for years to come. Thank you for choosing Fort Wayne Nissan.

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