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Fort Wayne Nissan

Fort Wayne, IN

4.3
842 Reviews

4909 Lima Rd.

Fort Wayne, IN

46808

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842 Reviews of Fort Wayne Nissan

March 26, 2021

Ft Wayne Nissan is Great!Josh the Service Manager is Ft Wayne Nissan is Great! Josh the Service Manager is very professional and Jeremy the Diesel Tech. Is the best! They make me feel cared for! More

by DBRADY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Richardson, Jeremy Lambert
Mar 26, 2021 -

Fort Wayne Nissan responded

Thank you for your kind words, We will certainly let Josh and Jeremy know how they did!!! Please feel free to contact us if you need anything. Have a wonderful day!

March 24, 2021

Josh was very helpful as well as provided updates to let me know what was going on with our service. He was courteous and helpful throughout the service process. More

by Cj.stoltie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 24, 2021 -

Fort Wayne Nissan responded

Thank you for such a wonderful review! We strive for complete customer satisfaction and are happy to hear of your experience with us. We will certainly let Josh know. Please reach out to us if you need anything.

March 24, 2021

I am pleased with the service I received. I think occasionally recommendations are made for further work this is not absolutely necessary but I understand. Hubie does a great job. More

by TEACHLIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubie
Mar 24, 2021 -

Fort Wayne Nissan responded

Thank you for you kind words of review, we look forward to seeing you again and will let Hubie know how much you enjoyed him. Take care!!

March 24, 2021

Pleased as always with this place. Work was done well. Love the check list of recommendations that they provide-also with a price for future work. More

by BRUINTHEATRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb
Mar 25, 2021 -

Fort Wayne Nissan responded

Thank you so much for you kind words of review and loyalty to Fort Wayne Nissan/Infiniti. We strive for complete satisfaction and are pleased with being able to provide you with outstanding service. Please let us know if you need anything! Have a wonderful day!

March 23, 2021

Couldn't have asked for a better experience. The problem with my vehicle was throughly explained to me by Josh Richardson, he got it in immediately for new tires at a great price. The receptionist was also More

by CANDYCAV182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Richardson
Mar 24, 2021 -

Fort Wayne Nissan responded

Thank you so much for your kind words, we value your loyalty and are thrilled to hear you had such a wonderful experience!! We will certainly let our staff know how they did! Thank you again for choosing Nissan/Infiniti Fort Wayne

March 18, 2021

An overall amazing experience, couldn’t have asked for a more friendly and helpful group of people. The willingness to work with me to get exactly what I wanted and needed was something that really stood ou More

by AndrewAdamson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Zickmund, Jordan Bratch
Mar 19, 2021 -

Fort Wayne Nissan responded

Thank you so much for you kind words and wonderful review, We will certainly let our team know how they did!! We look forward to seeing you again!!

March 18, 2021

Met Shanna, Tim and and Kevin today to purchase a 2019 nissan sentra. They did an AWESOME job at getting me in and out in time for work. Shanna even came to pick me up & bring me to the dealership as I ha More

by ethangendreau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Zickmund
Mar 05, 2021 -

Fort Wayne Nissan responded

Thank you for taking the time to give our team a wonderful review, We strive for 100% satisfaction! Your comments will be sent to the team! Please let us know if you should ever need anything and we will be happy to help! Have a wonderful day.

Mar 19, 2021 -

Fort Wayne Nissan responded

We are sorry to hear of your inconvenience, Please call our office at 260-484-9500 and we will certainly take care of that for you. Our owner loyalty manager has left a voicemail for you regarding this issue. Please be assured that this will be taken care of in a timely fashion. Thank you again.

May 04, 2021 -

ethangendreau responded

I actually did get in contact with the loyalty manager. Who was super nice and helpful and linked me with a woman named Carrie who sent me the policy cancellation forms which I signed and sent back. But after sixish weeks, I was expecting to see the refund fall off my loan, and it hadn't, so I contacted AAGI to confirm my cancellation. Turns out, they never recieved the cancellation papers. This whole mess has been a nightmare lol I would never wish this upon anyone for their first car purchase.

March 15, 2021

Good service, reliable customer care..it was great. Josh did an awesome job by the way he is listening to the client and find out what you really want and went to the process with you.. More

by JJJEROME333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Zickmund, Matt Shuff, Jeremy Lambert
Mar 16, 2021 -

Fort Wayne Nissan responded

Thank you for your kind words of review, We look forward to seeing you again. Take care and have a great day!!!

March 15, 2021

Always friendly. Gets my car in right away. Doesn't try to talk me into anything I don't need. Dealership is always clean and pleasant to sit in the waiting room. Would definitely recommend you. More

by cokeathome51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the service person I dealt with.
Mar 16, 2021 -

Fort Wayne Nissan responded

Thank you for your kind words, we strive for complete satisfaction for our customers. Please let us know if you should need anything else. As always, we look forward to seeing you again!! Have a wonderful day!

March 15, 2021

Fantastic service. Job done right the first time. Service reps are knowledgeable and informative Promises made were promises kept. Delivered on time. Would recommend. Yep More

by WILLIAMJELLIOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Richardson, Zach Williams
Mar 16, 2021 -

Fort Wayne Nissan responded

Thank you so much for the wonderful review! We look forward to seeing you again! Have a great day!!

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