Fort Wayne Nissan

It was way over price for an oil change and a tire rotation. I feel like I was taken advantage of because I don’t know about cars. I will not be coming back rotation. I feel like I was taken advantage of because I don’t know about cars. I will not be coming back More

I am not sure what to say. The people at the dealership were nice and good service. The people at the dealership were nice and good service. More

It was a good experience. They treated me with respect and were kind. They did good work on my vehicle. They treated me with respect and were kind. They did good work on my vehicle. More

I would use Ft. Wayne Nissan again. Bought my last two cars from them. Good service when I needed my car worked on. Wayne Nissan again. Bought my last two cars from them. Good service when I needed my car worked on. More

They were all so kind and helpful. They didn’t rush me and made me feel like my time was just as important as theirs. They didn’t rush me and made me feel like my time was just as important as theirs. More

Herbie did a great job. My car was ready and repaired very quickly. I am glad it was a simple fix compared to some i have had in the past. My car was ready and repaired very quickly. I am glad it was a simple fix compared to some i have had in the past. More

I appreciate that Herbie looks into what routine maintenance has been done on my car and letting me know what is recommended/what can wait. Additionally, offering discounts to loyal customers will e maintenance has been done on my car and letting me know what is recommended/what can wait. Additionally, offering discounts to loyal customers will encourage me to continue to come back. More

The service person I dealt with was very polite. I believe his name was Joey Schumm. I believe his name was Joey Schumm. More

Fort Wayne Niesan was very helpful as we are older and just wanted a used vehicle to get around our small town. They were very upfront with us. We enjoyed w pi rking with them. just wanted a used vehicle to get around our small town. They were very upfront with us. We enjoyed w pi rking with them. More

This past experience was nothing but trouble. First of all, my original appt. was August 1 for an oil change and I informed them that our air conditioning didn't work. The part had to be ordere First of all, my original appt. was August 1 for an oil change and I informed them that our air conditioning didn't work. The part had to be ordered and was supposed to be in on August 3rd. No one ever called me to say the part was in. I called three weeks later to find out it had been in for some time, and the service department should have called us. I had to pay for the part at the time of my oil change, unaware of our "bumper to bumper" warrantee coverage. When I came in for the air conditioning repair, I asked the employee whether this was covered under warrantee. He said yes and said he would check on getting a refund on the part we had purchased in advance. I waited three hours to learn that the car wasn't ready, and I would have to take home a loaner car. When I returned the following day to pick up my car I was told I didn't have to pay anything, and I asked again whether we would get a refund for the part. The employee said he would check. After a half hour, at least, he returned to tell me that after "doing some digging" the part wasn't covered, and he proceeded to tell me I owed $210.00 for labor and costs for additional parts. Needless to say, I was very upset. I will say the employee was very professional and understood my situation. Both days I was there, he was running around constantly helping customers. After discussing this with my husband, he spoke to someone and hopefully all has been cleared up. You have most likely lost a customer due to all this mess. More