Fort Wayne Nissan

The Service attendant, Joey Schumm, explained everything thoroughly. He took the time to tell me what I could expect in repairs. Also was thoughtful of us personally seeing that we were older. Good job Joe thoroughly. He took the time to tell me what I could expect in repairs. Also was thoughtful of us personally seeing that we were older. Good job Joey More

brought my car in for a simple oil change and the tech did not put the filter on tight enough. hope the is no damage to the engine since it appears the car lost a good amount of oil did not put the filter on tight enough. hope the is no damage to the engine since it appears the car lost a good amount of oil More

Extremely dissatisfied spent 5hours, was told technician was working slow. No respect for customer time. was working slow. No respect for customer time. More

Keaton and team did a quick and excellent job installing my new transmission. Great doing business with them. my new transmission. Great doing business with them. More

I’m glad they got me in however on the phone I was quoted $8.99 for battery and $248 for new key fob. I specifically asked if that included the activation cost and was told “Yes” however when I got the bill $8.99 for battery and $248 for new key fob. I specifically asked if that included the activation cost and was told “Yes” however when I got the bill to pay it was $488!!! That’s double what I was told!!! More

My service advisor Herb is the best. He is always pleasant and vey informative. Thank you Herb He is always pleasant and vey informative. Thank you Herb More

The service attendant was friendly and efficient. The service was completed ahead of schedule. While waiting for my car, I was happy to see that there was fresh popcorn to eat. It would be nice if The service was completed ahead of schedule. While waiting for my car, I was happy to see that there was fresh popcorn to eat. It would be nice if the chocolate chip cookies would return. More

Joey was very pleasant, caring and honest. I was scheduled for an alignment. but it was not needed. Thank you for being honest. I was scheduled for an alignment. but it was not needed. Thank you for being honest. More

When I went to pay the bill I asked if there were any deal for the oil change.. the cashier told me to ask the gentleman that checked me in... I went out to ask him , and he told me that since HE already deal for the oil change.. the cashier told me to ask the gentleman that checked me in... I went out to ask him , and he told me that since HE already closed out the receipt ( I hadn't paid yet) he could no long give me any coupons. Then once I got home realized that the check list of what they were supposed to have inspected was not there. More

No waiting upon arrival. Attendant was friendly and efficient. Service was completed quickly and to my satisfaction. I had questions regarding my service contract and Ryan Attendant was friendly and efficient. Service was completed quickly and to my satisfaction. I had questions regarding my service contract and Ryan took me to sales to get them resolved. Wish they would have washed my car but otherwise everything was perfect! More