Fort Wayne Nissan

Not honest about warranty coverage! very disappointed when told one thing by one person, just to find out service will not honor it! very disappointed when told one thing by one person, just to find out service will not honor it! More

My Quest is shaking even when you starting the car without driving it. If this situation occurred, then when you drive it, it can shake (vibration), even if you accelerate to drive on the road. This without driving it. If this situation occurred, then when you drive it, it can shake (vibration), even if you accelerate to drive on the road. This was never able to fix even though I spent more than $600 last year to change the plugs based upon the advisor's say. This time, it was worsen, the advisor gave the advice that I need to change the brake for the front wheels. I was charged more than $140 for the diagnosis fee. But I did not change. You all could not identify the problem at all. More

Fantastic service department! The service advisors are always polite and willing to talk through all of the work being performed. The service advisors are always polite and willing to talk through all of the work being performed. More

They are ok. I feelnthey need to work on communicating with the customer better. But they are ok. I feelnthey need to work on communicating with the customer better. But they are ok. More

it was a nice serice but to get oil change service it took 2:31 minutes it is way too long time i wish you guy take a notice on the time because i believe everyone including myself we have to do instead took 2:31 minutes it is way too long time i wish you guy take a notice on the time because i believe everyone including myself we have to do instead of seating down waiting to get the service., even though there was a popcorn but time is everything for me. thanks More

No screeching so far with my brakes. The scheduler told me the wrong day so I had to wait an extra day to get my car back but the person working on my car was more than helpful when I ca The scheduler told me the wrong day so I had to wait an extra day to get my car back but the person working on my car was more than helpful when I called for an update. More

They tried telling us our bolts rusted and broke off for our skid plate so it could not be put back on our 2019 Armada. This was after we had to bring the vehicle back to figure out why the skid plate was j our skid plate so it could not be put back on our 2019 Armada. This was after we had to bring the vehicle back to figure out why the skid plate was just put in the back of our car without being told anything! More

I worked with Mila and she was amazing. I definitely would go back if the need for another vehicle arises. I definitely would go back if the need for another vehicle arises. More

Keaton Braun located my appointment in the system and did a preliminary check of the vehicle with me! This was a first and he mentioned that this was a new thing. a preliminary check of the vehicle with me! This was a first and he mentioned that this was a new thing. More

Good service with estimation and information what is done. Look very freandly and care for customers done. Look very freandly and care for customers More