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Fort Wayne Nissan

Fort Wayne, IN

4.4
844 Reviews
Call Dealership (260) 222-2399

4909 Lima Rd.

Fort Wayne, IN

46808

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844 Reviews of Fort Wayne Nissan

November 04, 2022

The customer was excellent - friendly, communicative, and quick. They let me know of upcoming maintenance and prices for each. More

by J. DETTMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keaton Brown, Herbie Tran
Report | Print
Nov 07, 2022 -

Fort Wayne Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 04, 2022

Found everybody at the dealership to be friendly courteous and very helpful the vehicles were easy to look at and access to them was easy one of my best vehicle purchases in my lifetime and I’m 66 y More

by CARLHANSEN13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Walls, Shanna Adams, Liam McCurdy, Nick Stoffell
Report | Print
Nov 07, 2022 -

Fort Wayne Nissan responded

Thank you so much for choosing Fort Wayne Nissan! Congrats on your new purchase, Carl, and let us know if we can be of any more assistance!

November 02, 2022

I was an out of town buyer. They made me feel very welcome. Great Dealer! More

by STEVE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Walls, Chuck Aden
Report | Print
Nov 03, 2022 -

Fort Wayne Nissan responded

Steve@halloraninc.com, we are so happy to read such a great review about your visit! We are happy to pass along your comments to the team here at Fort Wayne Nissan! Please don't hesitate to reach out to us if there's anything more we can do!

November 02, 2022

Very friendly and knowledgeable staff that was very easy to work with and everything went very smooth. More

by DROSS518
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Barney, Shanna Adams
Report | Print
Nov 03, 2022 -

Fort Wayne Nissan responded

Dross518, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 01, 2022

Herbis was a great help and friendly. The service was fast and efficient. The waiting area was clean. More

by LOVELYONE1824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
Report | Print
Nov 01, 2022 -

Fort Wayne Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

October 29, 2022

Very professional and knowledgeable. Took time to go over everything and explained the features and how to operate them. More

by RAY.STEVE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Walls, Trey Steensma
Report | Print
Oct 31, 2022 -

Fort Wayne Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Oct 31, 2022 -

RAY.STEVE responded

Excellent staff, very professional and knowledgeable.

October 27, 2022

Herb is always friendly and takes care of our car needs in a timely matter!!! Thank you!! More

by PRINCESSBK12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keaton Brown, Herbie Tran
Report | Print
Oct 28, 2022 -

Fort Wayne Nissan responded

We are very happy to hear that Herbie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 27, 2022

Once again, Thanks Herbie and to the crew. I appreciate the service you guys have put in my vehicle. More

by T2PUB337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The crew that serviced, Herbie Tran
Report | Print
Oct 28, 2022 -

Fort Wayne Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Herbie and the team met your expectations. Thank you for choosing Fort Wayne Nissan, we look forward to having you as a valued customer for many years to come!

October 26, 2022

Fort Wayne Nissan service is the best! It is so easy to schedule service, and know that the work is done right. Service techs know what they are doing, get it done quickly. Always reliable More

by Mitzi
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
Report | Print
Oct 26, 2022 -

Fort Wayne Nissan responded

Thanks for sharing your thoughts about your service experience with Fort Wayne Nissan. We appreciate your business and hope to see you again soon!

October 20, 2022

I was told a price on the phone and then another price when I showed up and it was more when I got the bill. The problem was not fixed and they would not tell me what was wrong. Wont be back. More

by DRAKECINDYD
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Keaton Brown
Report | Print
Oct 23, 2022 -

Fort Wayne Nissan responded

Drake, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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