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Fort Wayne Nissan

Fort Wayne, IN

4.3
842 Reviews
Call Dealership (260) 222-2399

4909 Lima Rd.

Fort Wayne, IN

46808

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842 Reviews of Fort Wayne Nissan

November 16, 2022

Everyone at the dealership was very helpful and had answered all my questions and when I left I was very satisfied with the experience. More

by CARLHANSEN13
Recommend Dealer
Yes
Employees Worked With
Kevin Amorini, Shanna Adams
Report | Print
Nov 16, 2022 -

Fort Wayne Nissan responded

Carl, We are very happy to have provided you with such a positive experience! Shanna, Kevin, and our team sincerely value your business and look forward to your next visit.

November 16, 2022

Very friendly people who did not apply any pressure. I would recommend this dealership to anyone More

by DAVID.WILLIAMS20
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Barney, John Hefty, Chuck Aden
Report | Print
Nov 16, 2022 -

Fort Wayne Nissan responded

David, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 11, 2022

I hate, hate buying new cars/trucks. Everyone made this a seamless, no pressure experience... More

by HMKALER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Amorini, Gage Underwood
Report | Print
Nov 11, 2022 -

Fort Wayne Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Nissan.

November 10, 2022

Speediest service ever. The staff was awesome and so was the popcorn in the lobby! More

by CHRISTIAN.BOWSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey!!!, Jeremy Lambert, Danny Porter, Dave Nagel, Ryan Dishong, Keaton Brown, Herbie Tran
Report | Print
Nov 11, 2022 -

Fort Wayne Nissan responded

Thank you, Christian! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Nissan.

November 10, 2022

They should have called me and let me know what the problem was before servicing my vehicle. Paid way to much for the service I got More

by CPIRTLE285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Navarro
Report | Print
Nov 11, 2022 -

Fort Wayne Nissan responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Nov 12, 2022 -

CPIRTLE285 responded

I paid $280 for a problem I could have fixed for $5 don’t know if anyone can resolve or do anything but that’s ridiculous as a service center

November 10, 2022

I had a nice experience while waiting on my vehicle. Free coffee and popcorn. The price for the service is what I expected. More

by Karen Isabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
Report | Print
Nov 11, 2022 -

Fort Wayne Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fort Wayne Nissan, we look forward to having you as a valued customer for many years to come!

November 08, 2022

Their service was prompt and efficient, didn’t wait too long. The staff were very helpful and friendly More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Jeremy Lambert
Report | Print
Nov 09, 2022 -

Fort Wayne Nissan responded

Thank you for taking the time to share your feedback with us, Derek. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 04, 2022

very friendly, and professional staff. purchased our second vehicle from this dealership. you won't be sorry for buying a vehicle from these guys...AWESOME job, from the entire staff More

by RLWALT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Amorini, Cody Barney, Peyton Housholder, John Hefty, Joe Navarro, Trey Steensma, Chuck Aden, Herbie Tran
Report | Print
Nov 07, 2022 -

Fort Wayne Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 04, 2022

The customer was excellent - friendly, communicative, and quick. They let me know of upcoming maintenance and prices for each. More

by J. DETTMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keaton Brown, Herbie Tran
Report | Print
Nov 07, 2022 -

Fort Wayne Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 04, 2022

Found everybody at the dealership to be friendly courteous and very helpful the vehicles were easy to look at and access to them was easy one of my best vehicle purchases in my lifetime and I’m 66 y More

by CARLHANSEN13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Walls, Shanna Adams, Liam McCurdy, Nick Stoffell
Report | Print
Nov 07, 2022 -

Fort Wayne Nissan responded

Thank you so much for choosing Fort Wayne Nissan! Congrats on your new purchase, Carl, and let us know if we can be of any more assistance!

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