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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

September 18, 2021

Was very pleased to find a dealership where the salesman, Pete was professional, intelligent, and was truly interested in what was best for my needs. His knowledge of the various vehicles was impressive. I More

by DEBBIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Herman
Sep 18, 2021 -

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with Fort Wayne Kia. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

September 18, 2021

Everyone was very nice and friendly. I Would definitely come back and recommend to others More

by WYATTCHERYL25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
Sep 19, 2021 -

Fort Wayne Kia responded

Cheryl, Thank you for choosing Fort Wayne Kia, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again!

September 17, 2021

They were nice, a little pushy but not to bad. What bothered me was the new (used) car I bought was not cleaned at all. If they couldn’t even clean the interior, what else did they miss? This car was f More

by RPRGASTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Dowdell
September 17, 2021

How long has you been in this time and how long will you take it More

by CHARKUSZEWSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
Sep 18, 2021 -

Fort Wayne Kia responded

Thank you for your review. We hope you will visit us again at Fort Wayne Kia.

September 16, 2021

Great attitudes really felt like they had my very best interest at heart and helped me find a great car More

by MATTHEWMORRIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerome Dowdell, Rob Pargeon
Sep 18, 2021 -

Fort Wayne Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fort Wayne Kia!

September 14, 2021

I wanted my air conditioning looked at since it was blowing warm air. They said a hose needed replaced, and was covered under warranty. When I picked up the car, they said the part had to be ordered, More

by KEVINSHOCK6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Buss
Oct 01, 2021 -

Fort Wayne Kia responded

Kevin, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 12, 2021

Very dissatisfied with paying full price for a vehicle with significant damage that wasn’t pointed out before the sale. In addition to the nail in the tire. But, otherwise the salesman was good. More

by User
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Nguyen
Sep 29, 2021 -

Fort Wayne Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 09, 2021

They were really good 3 years ago but 2 months ago I feel i got took this time around. Should've kept my kia optima More

by JOWANNAH2015
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felton Walker
Sep 27, 2021 -

Fort Wayne Kia responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. We appreciate your feedback and hope that we can find a way to turn this situation around for you.

September 09, 2021

The staff was friendly and courteous they helped me and my wife get the perfect vehicle that she was looking for. Andrew is really nice and good to work with. Thanks More

by BRIANH110
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kistler
Sep 09, 2021 -

Fort Wayne Kia responded

Brian, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fort Wayne Kia are glad to have you as a customer.

September 06, 2021

The people were nice and the service is alright, but as per usual, dealership prices are through the roof. Additionally, the “complimentary” car wash cost me another $20 because I had to go somewhere and g More

by CRONO5024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian bus
Sep 07, 2021 -

Fort Wayne Kia responded

Thank you for taking the time to submit a review. We are so glad we could assist you with your service needs. We truly appreciate your business. We apologize, however, that we missed the mark on the car wash. If you would like to further discuss your concerns, feel free to contact me at your convenience.

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