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Fort Wayne Kia

Fort Wayne, IN

4.2
903 Reviews
Call Dealership (260) 918-8991

1112 Ave of Autos

Fort Wayne, IN

46804

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903 Reviews of Fort Wayne Kia

October 26, 2021

I have had KIAs for almost 10 years. This is my 3rd Sportage and love it! Mike Hayden is my “go to” car guy. He always works hard on my behalf to get me the best vehicle. Thanks again for a great exper More

by BOBBIMUNCY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayden
Report | Print
Oct 26, 2021 -

Fort Wayne Kia responded

Bobbie, Congratulations on your new vehicle! We are so glad that Mike had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 26, 2021

Great fast service. Polite friendly and helpful staff! Thank you! Everything was completed exactly as they stated. More

by KLEINY14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 26, 2021 -

Fort Wayne Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

October 22, 2021

Friendly staff and well informed about services needed on my car. Service was completed as offered. Drop off and pickup services was a plus. More

by WWAREJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
Report | Print
Oct 25, 2021 -

Fort Wayne Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 21, 2021

We had a bad experience with one dealer but someone else helped us and we were happy with the outcome and ended up buying the car. More

by SUMMER.HAWANA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Morris
Report | Print
Oct 22, 2021 -

Fort Wayne Kia responded

Thank you for taking the time to write this review. Our customers are our top priority and we are sorry to hear that you didn't have the 5-star experience that we strive for. Please don't hesitate to reach out if you would to discuss this in more detail. All of us at Fort Wayne Kia are glad to have you as a customer, and we hope you will give us another opportunity to serve you.

October 20, 2021

Great team to work with always compassionate about there customers. This is why I am a returning customer. More

by ANGIERUDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Morris, Rob Pargeon
Report | Print
Oct 21, 2021 -

Fort Wayne Kia responded

Angie, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Kia.

October 18, 2021

Kind and excellent customer service. A little bit more expensive than what I expected but at least that also included getting the car washed and cleaned. More

by JOSHD342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Oct 18, 2021 -

Fort Wayne Kia responded

Thank you so much for your kind words, Josh, and for taking the time to leave us this wonderful feedback!

October 15, 2021

Good service, nice experience and friendly sales team. I'm overall satisfied with the car purchase. More

by Uday Mareddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan
Report | Print
Oct 15, 2021 -

Fort Wayne Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 15, 2021

The staff was helpful and easy to work with. I would definitely use them again. More

by GOEHOME55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
Report | Print
Oct 17, 2021 -

Fort Wayne Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia!

October 13, 2021

I am very pleased with this service department. They got me in quickly and did a great job but the best part about them is the people. They are so pleasant, friendly and helpful and it all seems to be quit More

by NEWLILANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 13, 2021 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 13, 2021

Wasn’t impressed with salesman. They took forever getting in our car and had lack of communication. More

by CJGREGERSEN08
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hayden
Report | Print
Oct 30, 2021 -

Fort Wayne Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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