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Fort Wayne Kia

Fort Wayne, IN

4.2
903 Reviews
Call Dealership (260) 918-8991

1112 Ave of Autos

Fort Wayne, IN

46804

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903 Reviews of Fort Wayne Kia

November 17, 2021

The price I was charged for the work done was a lot higher than I expected. More

by LELANDCUSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buss Bryan
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Nov 17, 2021 -

Fort Wayne Kia responded

Thank you for choosing Fort Wayne Kia, your feedback and rating mean a lot to us. We're glad Buss and our team were able to help, and we hope to see you again!

November 16, 2021

Very friendly and right on top of things. Got approved and got things done. Thank you Andrew More

by TILLIE49078
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kistler
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Nov 17, 2021 -

Fort Wayne Kia responded

Thank you so much for your kind words, and for taking the time to leave Andrew this wonderful feedback!

November 16, 2021

Went in for a few things & ended up with a ton of work getting done. I appreciate them recommending things as I am not a genius with vehicles but obviously some things were way over priced to get done. It More

by KELSEY5411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Nov 17, 2021 -

Fort Wayne Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

November 15, 2021

Was scheduled for an hour appointment and it only took 30 minutes! Great fast service. Thanks. More

by OLIVIA.J.SCHU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Nov 15, 2021 -

Fort Wayne Kia responded

Olivia, We are very happy to hear Bryan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 14, 2021

Not impressed I wanted a few things regarding the cars cosmetics and no resolution Had to figure that out. I would suggest to make sure you resolve everything before leaving the lot. I felt like I just More

by HOLLYG1965
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Herman
Report | Print
Dec 01, 2021 -

Fort Wayne Kia responded

Holly, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 12, 2021

Way too darn expensive! Can get same service at better price elsewhere. Will not return! More

by STANG1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember person.
Report | Print
Nov 29, 2021 -

Fort Wayne Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 12, 2021

We like our salesman Joe Grove third car we have bought from him and we have referred others. More

by LORI.DESO2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove
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Nov 12, 2021 -

Fort Wayne Kia responded

Thank you, Lori, it's great to hear that Joe provided you with such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Kia!

November 11, 2021

Mostly happy with my experience. People were nice. Financing part took too long. Promised remote start but found out after purchasing that due to chip shortage that won’t happen until chips become a More

by DAWN_DIALS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan
Report | Print
Nov 12, 2021 -

Fort Wayne Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Please don't hesitate to reach out to us directly if you need any further assistance. Thank you for choosing Fort Wayne Kia!

November 10, 2021

Staff was very easy to work with bringing my Soul in for some recall work More

by Matt G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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Nov 10, 2021 -

Fort Wayne Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 09, 2021

Shawn was very helpful and didn't mind staying late to accommodate our busy schedule. More

by HYDENAW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Nov 09, 2021 -

Fort Wayne Kia responded

Thank you for your business and this review. We're happy to hear Shawn and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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