Fort Wayne Kia

Communication between dealer and customer was terrible , when asked about stuff no answers were given when asked about stuff no answers were given More

There was a 2. 5 hour wait to get an oil change and tire rotation. Richard who checked us in was very pleasant and apologized and said he was going to go out and hel 5 hour wait to get an oil change and tire rotation. Richard who checked us in was very pleasant and apologized and said he was going to go out and help the only technician working on Saturday to get people through faster. We have never had a great experience with this dealership. More

We are Extremely Happy with Our Sorento Would Recommend To Our Friends Great Customer Service To Our Friends Great Customer Service More

I had a very pleasant experience. Everyone I dealt with was very kind. I didn't feel pressured to buy something. was very kind. I didn't feel pressured to buy something. More

Great experience, Joe was super helpful and we got the deal done over the internet so the paperwork was a breeze. I would come back deal done over the internet so the paperwork was a breeze. I would come back More

Except having a challenge finding the service entrance it was excellent. Once I made it inside, Richard was there to greet me and direct me. The waiting room was a comfortable place to hang out and get some was excellent. Once I made it inside, Richard was there to greet me and direct me. The waiting room was a comfortable place to hang out and get some quilting done while conversing with a fellow customer. The guys kept me posted which is most appreciated. The popcorn and hot chocolate were a tasty treat! I hadn't washed or vacuumed my car in a while, so it was nice to leave the dealership looking nice and fresh. Regarding the question below, I don't know if they also sanitized my car or not, so I'm going with NA ditto contactless question.The check-out woman was very nice and friendly... Lisa? More

Thank you for a good service but a little to long for a repair but other than that good job. repair but other than that good job. More

Great customer service and finance team!!! Would recommend this dealership !!! Very fast and efficient with the sale.. recommend this dealership !!! Very fast and efficient with the sale.. More

Great service, friendly staff, always checking in and making sure you are happy. Definitely recommend making sure you are happy. Definitely recommend More

Real good service and fast. Very thorough in the completion and explanation of work performed. completion and explanation of work performed. More