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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews
Call Dealership (260) 918-8991

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

February 25, 2022

I was very happy with the communication and service of the Kia service department. It seems like they have improved customer service in the last two years. More

by EWOEHNKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Feb 28, 2022 -

Fort Wayne Kia responded

We appreciate your business and our team looks forward to serving you again soon!

February 24, 2022

Very thorough answered all my questions regarding some issues and very knowledgeable of the vehicle More

by SIDOTIJ409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Morris, Rob Pargeon, Trey Rohrman
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Feb 24, 2022 -

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

Feb 24, 2022 -

SIDOTIJ409 responded

A great experience and Craig is a God send he has helped me and went that extra mile for me where no one else would to get me in the best vehicle for me. I have and will continue to refer Craig to everyone I can Thank you Joe Sifoti

February 24, 2022

Attentive to the customer, Professional, Knowledgeable, Courteous. Answers to questions were sustinct and accurate. It was a real pleasure. More

by AUFLORENTINOJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
Report | Print
Feb 24, 2022 -

Fort Wayne Kia responded

Thank you for choosing Fort Wayne Kia, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again!

February 23, 2022

Everyone was eager to help, not just me, but each other as well. It was a very friendly, helpful, and welcoming environment. More

by B.BUMBAUGH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kistler
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Feb 23, 2022 -

Fort Wayne Kia responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!

February 23, 2022

The service provided by the sales and financing staff was great. We did not like finding out at purchase that the interior/exterior protection package was already added and required to be added to the purcha More

by BRESUD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Codey Lambert
Report | Print
Feb 24, 2022 -

Fort Wayne Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fort Wayne Kia!

February 22, 2022

I came in for an oil change and ended up leaving with a great new vehicle! More

by POEPPELMEGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard and Ryan
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Feb 23, 2022 -

Fort Wayne Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

February 22, 2022

I had a little hiccup with my car and they fixed it no problem! Mike & Richard were awesome 😄 More

by ESTHIMIKAELLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayden
Report | Print
Feb 23, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Fort Wayne Kia are glad to have you as a customer.

February 19, 2022

They made things right. Car came with only one key FOB (didn't know till after everything was signed). I bought a FOB online and they programmed it for me for no charge. More

by bctmst
Recommend Dealer
Yes
Employees Worked With
Nick Nguyen
Report | Print
Feb 21, 2022 -

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

February 17, 2022

It’s a good deal for the money, but the service center is careless and doesn’t do what they say they’re going to do. More

by BradleyJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Mar 06, 2022 -

Fort Wayne Kia responded

Thank you for providing this feedback, Bradley, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Mar 06, 2022 -

BradleyJ responded

I appreciate your response, but already had reached out previously. No follow through occurred. So now I feel there’s really no point. I refuse to go back to the service center and was trying to do the loyal thing, since I bought it there.

February 17, 2022

The Quality of Care Provided is Excellent. My buying process was very easy and We are extremely Happy with our Sorento This was my first service visit and it went very smooth More

by SUNDERMANC21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove, Rob Pargeon
Report | Print
Feb 17, 2022 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Kia. Please don't hesitate to reach out if you need anything else.

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