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Fort Wayne Kia

Fort Wayne, IN

4.4
902 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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902 Reviews of Fort Wayne Kia

June 23, 2022

Very impressed with Herb Lefler. He was a big help getting our car to us. More

by PAPABRENT58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kistler
Jun 24, 2022 -

Fort Wayne Kia responded

Thanks for your feedback on your recent visit to Fort Wayne Kia. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

June 23, 2022

I have had nothing but positive experiences from this dealership. Tom Byrum has been my go to person every time I enter the dealership. I have purchased 3 Sorento's from him. More

by ADATES517
Recommend Dealer
Yes
Employees Worked With
Thomas Byrum
Jun 24, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom and our team, and we look forward to working with you again.

June 23, 2022

Brendan was great! He was easy to work with and took care of my needs. More

by HAGEN_RA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan
Jun 24, 2022 -

Fort Wayne Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 22, 2022

This dealership is unethical and everything that the negative stereotype portrays. They do not care about service or the customer, but only making sales. Getting a vehicle on the calendar for recalled s More

by HOPEHARDT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shafer, Andrew Kistler, Rob Pargeon
Jun 25, 2022 -

Fort Wayne Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 21, 2022

My salesman Mike Hayden was awesome. The dealerships idea of car detailing not so much. More

by BADGERBLINDS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayden
Jun 22, 2022 -

Fort Wayne Kia responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

June 21, 2022

I’m impressed with Kia backing up their warranty without trouble. They did, however, leave a $100 service on my bill I told them I did not want. And of course they couldn’t figure out how to take the charge More

by STEPHANIEILIFF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Modugno
Jun 22, 2022 -

Fort Wayne Kia responded

We appreciate your business and our team looks forward to serving you again soon!

June 20, 2022

very friendly staff. Very knowledgeable and answered all of my questions. Would highly recommend to friends and also family and also anyone who is interested in buying a More

by BEROB906
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Herman, Rob Pargeon
Jun 21, 2022 -

Fort Wayne Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

June 18, 2022

When I went to get my tow hitch installed the guy at the service desk acted as if it was an inconvenience for him to check my vehicle in. More

by JLPSRP99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know
Jun 23, 2022 -

Fort Wayne Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information. Our goal is to make sure everyone that visits the dealership has a top notch experience. We would love the opportunity to get more details to see if we can turn this situation around for you.

June 18, 2022

Employees helpful and courteous as usual. The job was done quickly and my car was spotless when finished. Always happy with Kia's Service Department. More

by NEWLILANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan - Service Department
Jun 20, 2022 -

Fort Wayne Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 18, 2022

Always professional and I'm well taken care of! I enjoy my service experience each time I go. More

by sschlosser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Allsteadt
Jun 20, 2022 -

Fort Wayne Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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