Fort Wayne Kia

Staff are polite, and service is prompt and fast. They tell you what to expect in terms of waiting time and services to be done beforehand. They reasonably follow through post-service. They tell you what to expect in terms of waiting time and services to be done beforehand. They reasonably follow through post-service. More

Very impressed with the service I receive every time I have my oil change. Staff is respectful, courteous, polite, always answer any questions I have, and the representative are very informative about the have my oil change. Staff is respectful, courteous, polite, always answer any questions I have, and the representative are very informative about the services being completed and recommendations for future appointments. More

At first, my experience was terrible, to be very honest. I had to actually write the GM Rob Pargeon, after speaking with him, things changed, and I could not be more pleased. Everyone in the service departm I had to actually write the GM Rob Pargeon, after speaking with him, things changed, and I could not be more pleased. Everyone in the service department has been great, the loaner was awesome. Your service manager is great, wish I had him in the first place. Thank you again, honestly, My sales experience was AMAZING!! Thank you again, everyone have a great day! More

Very good and professional service. The wait wasn’t bad at all for inspection and oil change The wait wasn’t bad at all for inspection and oil change More

Nick was great - very kind and knowledgeable. Finance was quick and easy. Love my new Kia Finance was quick and easy. Love my new Kia More

This dealership was very helpful. They answered all my questions and made me feel confident in my decision They answered all my questions and made me feel confident in my decision More

The quality of service was very poor to be a dealership ! Was not impressed! Hope I don’t have to come back! Was not impressed! Hope I don’t have to come back! More

The sales guy was great I love my car he helped set it up and got it to we’re I needed my payment to be and got it to we’re I needed my payment to be More

Absolute worst experience ive had buying a car in 15 years. Sold me a car with trash in the back of it, tacked on $4,500 to the price of a new car just "because" if i could back out of the deal and get years. Sold me a car with trash in the back of it, tacked on $4,500 to the price of a new car just "because" if i could back out of the deal and get my money back I think i would. More

The purchase went well. When I got the vehicle home I notice a cracked headlight. I notified sales person, sent pictures. I have sent two follow up emails and still haven When I got the vehicle home I notice a cracked headlight. I notified sales person, sent pictures. I have sent two follow up emails and still haven’t heard anything. I was sold that the Kia 164 point inspection had been done. Line 126 states head light lenses. I asked for the report on my car. Haven’t received that. If this inspection isn’t being done, then don’t tell people it is. I won’t be back even for maintenance. I will drive to another city to get the work done More