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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
618 Reviews
Call Service Center (239) 344-7058

618 Reviews of Fort Myers INFINITI - Service Center

Sort by
June 17, 2024

They try very hard to please the customer. Very pleasant service staff. Pleasant waiting area. More

by Daisy2412000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 17, 2024

Service advisor was very thorough and clear with what needed to be done, when it would be done and what the cost would be. More

by panthonymack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 12, 2024

Took very good care of my car. Fixed it's problems and the service manager is awesome to work with and wants to make sure everything is fixed and that your happy. I won't go anywhe More

by Hicks.bambi62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 12, 2024

Perfect service. Zack was very professional. All went well and follow up was great. To many request for survey response. More

by pettyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 08, 2024

Was a great service. The staff was courteous and kind at all times from the drop off to the pick up. Did take a few days to get my car back and did not feel I was updates More

by skhaleelw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2024

Got to my appointment early, was greeted with a smile by an Attendant. I was expecting to leave my car at Service for the whole day, I was notified within 2 hours that the repair was already done. Great ser More

by starpif2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2024

I worked with Rick and he was very patient and great attitude and extremely communicative. More

by amonges1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Fort Myers INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2024

Good work and good work group , I am happy with the Work thanks so much More

by MILYB74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Fort Myers INFINITI responded

Hello, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2024

Great place Excellent work excellent staff would highly recommend i’ve been coming here for years More

by Gienozzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Fort Myers INFINITI responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

June 05, 2024

The best dealership I’ve ever dealt with. Would recommend to anyone. Outstanding service, pleased More

by accesschere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Fort Myers INFINITI to have earned it.

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