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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
618 Reviews

618 Reviews of Fort Myers INFINITI - Service Center

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August 01, 2024

Todo es elegante muy buen trato por parte del personal y del maneje gracias por todo More

by urrutiaorly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Fort Myers INFINITI responded

Hola, te agradecemos mucho que compartas tu experiencia. Su satisfacción es muy importante para nosotros aquí en Fort Myers INFINITI y los comentarios positivos significan mucho para nuestro personal, particularmente para el miembro del equipo que lo ayudó personalmente. ¡Gracias! Esperamos superar sus expectativas en su próxima visita.

August 01, 2024

Fort Myers Infiniti provides wonderful customer service. They are punctual, courteous, honest and professional. I wouldn’t use any other dealership. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Fort Myers INFINITI responded

Hi Kim, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 31, 2024

I was satisfied with the performance and customer service and maintenance work on my car because out of all the dealerships I went to the car finally feels good to drive More

by jayorcaleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana VanBuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neysha Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Fort Myers INFINITI responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2024

Service department did a great job. The service manager did a great job checking to make sure the repair work was covered under the extended warranty More

by golftoy54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Myers INFINITI! Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2024

Love working with Zack. He is fair and takes time to listen to me that is why I continue to bring my car there for service. He is a real asset to Infiniti. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Fort Myers INFINITI responded

Hi Jackie, thanks for your praise and kind comments about our team. Until the next time we meet, take care!

July 29, 2024

Great and quick service, Rick was knowledgeable and took the time to explain the necessary repairs in a way I could easily understand. The service was prompt, and they even offered a complimentary car wash. More

by KadK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 27, 2024

People there are very nice and friendly. Nice rest area too and quick service too More

by sammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Fort Myers INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2024

Everyone that I have dealt with when bringing my car in for service is always very professional. More

by deputydwty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Fort Myers INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2024

I was told what was wrong what I was able to fix on my car. Rick was wonderful to work and I can't say anything bad about the Service department. More

by tolmar145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Fort Myers INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

July 27, 2024

They got me an appointment the same day I called. Got me in early by 30 minutes. Had me in the service area with a service person all within less than 10 minutes. Gave us a rental and had my car fixe More

by ASHLYLEIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Fort Myers INFINITI responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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