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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
760 Reviews

760 Reviews of Fort Myers INFINITI - Service Center

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November 29, 2020

The service visit was quick and easy to schedule around the time we had available. Loaner car was very clean and ready when we arrived. More

by cjessogne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Seidman
Nov 30, 2020 -

Fort Myers INFINITI responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 21, 2020

I had the most pleasant experience today at the Ft Myers Infiniti dealer. Everyone was very helpful. The work was done very well. I couldn’t have asked for a better team. More

by Mahasti Koosha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Santos (5 stars)
Nov 23, 2020 -

Fort Myers INFINITI responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 13, 2020

Service with Zach always stellar! Great communication and always accommodating. Always goes above and beyond. Dropping off and picking up always made super easy and fast! More

by Lesliecc09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 10, 2020

Fort Myers Infiniti and Zach, my service advisor, are incredible! Efficient, communicative and thorough. I highly recommend Fort Myers Infiniti for top notch customer service and reliable automobile wor More

by Mikaela S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Fort Myers INFINITI responded

Mikaela S, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 30, 2020

Always a pleasure working with Rick Libby. Makes the appointment a seamless process. If I never had to visit the dealership I would like to give 10 stars haha! More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Fort Myers INFINITI responded

Brian, your satisfaction is our top priority. Thank you for sharing your positive experience! We hope you have a great day!

October 27, 2020

Service always is great with Rick Libby . He always makes it easy . Friendly, knowledgeable and helpful. The car is always cleaned and ready to go . More

by Kroz344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Fort Myers INFINITI responded

Hello! We strive for 100% satisfaction, and it is great to see you had such a positive experience with Rick and the staff at Fort Myers INFINITI. If you have any further questions, please don't hesitate to reach out!

October 26, 2020

Representative Zach was courteous and very professional. Explained all suggestions for service. He kept us informed all the time and car was clean at delivery. More

by ZORAIDA GUZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Fort Myers INFINITI responded

Zoraida, thank you! We take our reviews seriously and are delighted to hear about your visit. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 23, 2020

Always professional, efficient and prompt. A nice touch to leave in a clean car even though it is a somewhat sloppy wash job it is a nice gesture. More

by dhancik
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Fort Myers INFINITI responded

Hello, thank you for the review and high star rating! Please let us know if there is anything else you may need from us; we're always happy to help! Safe travels!

October 22, 2020

Great experience !!Service done in time stated. Car was sparkling clean when finished. Service Department promised car to be done in two hours and it was. More

by Roberta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Seidman
Nov 11, 2020 -

Fort Myers INFINITI responded

Roberta, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2020

Zach is some one I love bringing my car intothis Zach is some one I love bringing my car into this dealership. He always on point. Very helpful, friendly alway have a smile. He the best. More

by Linda Harrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Fort Myers INFINITI responded

It really means a lot to us that you took the time to write such a positive review about Fort Myers INFINITI so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

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