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This rating includes all service center reviews, with more weight given to recent reviews.
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760 Reviews of Fort Myers INFINITI - Service Center
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February 03, 2021
First visit for service at Ft Myers Infinity. Had a great experience handled by Rick. Looking forward to future visits.The waiting was very comfortable. experience handled by Rick. Looking forward to future visits.The waiting was very comfortable. More
by Lwen
Employees Worked With
February 01, 2021
Service DEPT always professional - friendly and on time. Staff is courteous and if necessary they are ready to supply a loaner vehicle for as long as needed. Staff is courteous and if necessary they are ready to supply a loaner vehicle for as long as needed. More
by mtvhuber
January 26, 2021
This rating is for Rick Libby. He is very thorough and accommodating. The entire experience from drop off to pick up is completely professional and efficient. accommodating. The entire experience from drop off to pick up is completely professional and efficient. More
by Ambianceinteriors
Employees Worked With
January 10, 2021
Courteous, friendly and efficient service completed in time promised. Zach got my car scheduled within a day of my phone call. The cost was fair for the service and as promised. time promised. Zach got my car scheduled within a day of my phone call. The cost was fair for the service and as promised. More
by Dkmmhd
Employees Worked With
December 28, 2020
Zach Irwin is an incredible service advisor. He went above and beyond to help us with our car and he will do the same for you. I 10000% suggest you work with Zach anytime you need to bring your car in f above and beyond to help us with our car and he will do the same for you. I 10000% suggest you work with Zach anytime you need to bring your car in for service. He is a valued asset to Infiniti and really helps separate them from other dealers. 10/10. More
by BWq50
Employees Worked With
December 19, 2020
The service on my Infiniti exceeded my expectations! Service manager Rick went above and beyond to take care of an issue I had with my vehicle. I would highly recommend them. Service manager Rick went above and beyond to take care of an issue I had with my vehicle. I would highly recommend them. More
by kpizzino
Employees Worked With
December 15, 2020
My Service advisor, Marcus was a great help and explained everything to me. The service performed on my 2019 Q50 was exactly what I needed. Marcus also helped me scheduled my appointment for may QX50. everything to me. The service performed on my 2019 Q50 was exactly what I needed. Marcus also helped me scheduled my appointment for may QX50. More
by Mario
Employees Worked With
Marcus Seidman
December 03, 2020
Excellent and prompt service as usual at this dealer. Very professional staff and beautiful facilities. Service was performed on time and enjoyed a coffee while waiting. Very professional staff and beautiful facilities. Service was performed on time and enjoyed a coffee while waiting. More
by brentjesperson
Employees Worked With
November 30, 2020
Rick in service was very helpful in taking care of my car problem. The issue had been ongoing and other dealers could not solve the issue, but they were able to diagnose the problem. Thank you very much! problem. The issue had been ongoing and other dealers could not solve the issue, but they were able to diagnose the problem. Thank you very much! More
by Vman1450
