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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
760 Reviews

760 Reviews of Fort Myers INFINITI - Service Center

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February 03, 2022

I was due for my routine maintenance on my car but was finding it difficult to get the time to take it into the dealership. Infiniti set up an appointment to come to my work and swap my car with a loaner More

by melpb3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrianna
January 06, 2022

The experience of great customer service and The experience of great customer service and professionalism begins on arrival and it continues to even when you leave. More

by bchess66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Seidman, Arthur Johnson, Dayna Clark
December 18, 2021

Everyone who I deal with at the dealership is very professional, courteous, knowledgeable and friendly. The service consultant knows his customers auto needs and personalities. I would recommend the More

by SPS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2021

Great service done with professional! Very satisfied customer. Would recommend anyone to Infiniti of Ft Myers! More

by Ichat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armin Gackic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2021

Zack is our number one service guy!!! He has great service skills so thank you Zack! More

by AliceM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Fort Myers INFINITI responded

Hi Alice, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 26, 2021

They are very prompt to accommodate my needs. Loaner cars are available to those who can’t sit and wait for there auto. Kindness is also appreciated More

by Debrasyates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2021

EXCELLENT SERVICE RICK LIBBY at fort Myers Infiniti is the best! Everyone there is very helpful and polite... Rick always checks to make sure I’m up to date on all routine maintenance. More

by R.G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Fort Myers INFINITI responded

Hello., thank you for your kind review; we are happy to pass along your comments to Rick here at Fort Myers INFINITI! Thank you, and have a fantastic day!

May 27, 2021

Everyone I've been in contact with at this dealership has been friendly and knowledgeable. My Q50 is a recent purchase and I just had my first service. Very happy with my experience at Ft. Myers Infiniti! More

by twinnietoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Spreen
May 29, 2021 -

Fort Myers INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2021

EXCELLENT SERVICE RICK LIBBY at fort Myers Infiniti is EXCELLENT SERVICE RICK LIBBY at fort Myers Infiniti is the best got me in right on time. he is very dependable love love the service that was offere More

by monique.renrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Fort Myers INFINITI responded

Hi, thank you so much for your positive comments about Fort Myers INFINITI! Please let us know if there is anything else we can do for you; we are more than happy to help!

Apr 16, 2021 -

Fort Myers INFINITI responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

February 25, 2021

Repair and maintenance experiences are always seamless. Rick Libby, the service associate with whom I work, consistently ensures that routine maintenance as well as repair concerns are addressed. More

by beth6970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Fort Myers INFINITI responded

Thank you for sharing your response to the quality of service our staff provides! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

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