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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
760 Reviews
Call Service Center (239) 344-7058

760 Reviews of Fort Myers INFINITI - Service Center

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May 04, 2023

Very nice except they sprayed the carpets of my brand new car with a strawberry scent which I hate and ruined my new car smell. I can't believe they did that. More

by Mybeleni
Recommend Dealer
No
Employees Worked With
Han
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May 06, 2023 -

Fort Myers INFINITI responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (941) 621-6505 to share more details about your visit so we can make things right.

May 04, 2023

Everyone I deal with is professional and courteous. Rick Libby always a explains everything that may need to be done and the cost associated with the work. More

by dmutzet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2023 -

Fort Myers INFINITI responded

Hi, we're glad to hear our staff took such great care of you! Here at Fort Myers INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thank you, and have a fantastic day!

May 04, 2023

Everything went smooth Zack was great and the staff was very helpful!! I would go back again More

by dinoflex643
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur Johnson, Dayna Clark
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May 06, 2023 -

Fort Myers INFINITI responded

Hi, we're glad to hear our staff took such great care of you! Here at Fort Myers INFINITI we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thank you, and have a fantastic day!

May 03, 2023

It’s always a pleasure to bring our car to infinity. Zach service is always the best. More

by felopez76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Fort Myers INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fort Myers INFINITI. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

May 02, 2023

It’s alway a great experience. I wouldn’t take my car anyplace else for service! Rick is my go to guy. More

by Karen731h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2023 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 02, 2023

My first service I just have tire rotation and car wash. I think everything is good job. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2023 -

Fort Myers INFINITI responded

Harry, thank you for the high star rating! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

March 24, 2023

They took care of our needs and loaned us a car as well. Our car was ready sooner than the original estimate. More

by harpercs
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 10, 2023

Took care of my needs. Always know my care is in good hands. Rick with service is top notch! More

by gimmykicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2023 -

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 18, 2023

Service depart is the best I have dealt with at any dealership. They make sure you are satisfied. They care about getting your car running like it should. More

by raflaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2023 -

Fort Myers INFINITI responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Fort Myers INFINITI we are always striving to do better than your last visit. If you have any further questions, please give us a call. We're always happy to help!

January 07, 2023

Close to my home, quality work and excellent customer service. Zach explained everything to me after work was done. And a cleaner car! More

by jeanfrancis18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New guy from England?
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Jan 09, 2023 -

Fort Myers INFINITI responded

Hi, we really appreciate your feedback! We hope to see you soon!

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