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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
618 Reviews

618 Reviews of Fort Myers INFINITI - Service Center

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November 03, 2017

always excellent Service is personalized, very good. Rates for services are reasonable for a dealership. I will keep using the service unless something changes and I More

by Fieldgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2017

Always a pleasure When you need your car fixed, it can be a stressful time- not for me. Rick is always available and makes everything ok. He is an asset. More

by Angelatripe
Recommend Dealer
Yes
Employees Worked With
October 10, 2017

Service department I called Rick at the service and he got me right in and the service was as allways is very good Thank you Rick! You will see me when I come back from More

by Austria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2017

Serviceb Service made easy by professionalism of Rick Libby. From initial visit to diagnosis to follow up that part was in to scheduling service time to droppi More

by Stop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2017

Quick and efficient Love my Infiniti and the service department in fort myers ! My husband had a loner car for the day and made it easy for us :) More

by Chrissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tu Phimmasone
September 02, 2017

Service Consultant always very helpful. Made sure all requested work was completed in timely manner & advised me of status while I waited. Reviewed everything More

by Gibby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2017

Smooth and Quick Service Brought my Q50 Infiniti in due to an issue with the driver side a/c not blowing cold air. Didn't know I needed to make an appointment to bring in vehi More

by Terminator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2017

Outstanding service Rick Libby and Adriana Van Buien are truly amazing and great. Along w I th the rest of the staff. The waiting area is nice an clean. More

by Mini Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adriana Van Buien a very sweet and wonderful lady , Greg Davison, Mark Snyder, Zach Tankersley, Alextianna Thompson
Aug 28, 2017 -

Fort Myers INFINITI responded

Thank you, Mini Blue for taking the time to write us a review, and congratulations on your new ride. We'd like to take the time to thank you for being a loyal customer of ours. It is awesome to hear that our staff provide you with a great experience, every time you visit that is what we strive for. We hope you enjoy your new ride and we look forward to seeing you again.

August 15, 2017

Great service!! Friendly,expediate and professionally done!. My service was for the 10,000 miles maintenance . I was given the appointment that matched my busy schedu More

by DOC361422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Gillford, Tu Phimmasone
Aug 28, 2017 -

Fort Myers INFINITI responded

Thank you, DOC361422 for taking the time to write us a review and congratulations on your new car. We'd like to take the time to thank you for being a loyal customer of ours! It's awesome to hear that our staff provide you with a great experience, every-time you visit that is what we strive for. We hope you enjoy your new ride and we look forward to seeing you again.

July 08, 2017

They worked well with my schedule Good job by all, your review is to woody I don't have time for this, please don't Waste my time. I am not a writer. More

by 2_Relax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tu Phimmasone
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