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Fort Myers INFINITI - Service Center

Fort Myers, FL

4.8
761 Reviews
Call Service Center (239) 344-7058

761 Reviews of Fort Myers INFINITI - Service Center

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June 02, 2023

The service department is consistently professional and timely. Adviser Rick Libby is always congenial, gives accurate assessments during our service visits and is one of the reason we are so satisfied. More

by Banana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 02, 2023

Mr Libby and Ian r some very pleasant ppl they made sure I was taking care of and was satisfied b4 I left these two ppl are keepers More

by RONBRINA1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ina n service
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Jun 05, 2023 -

Fort Myers INFINITI responded

Hello, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 02, 2023

I feel like this dealership could do a little bit better with open customers based on the service requires More

by voungh84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2023

My service tech, Zach is fantastic. He consistently meets my scheduling needs. Always communicates and clearly explains what is needed for service. He is one of the reasons I continue t More

by jlf75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2023 -

Fort Myers INFINITI responded

Thank you so much again for your feedback! We hope you have a great day!

May 30, 2023

GREAT SERVICE THANKS FOR EVERY THING. CLEAN GREAT SERVICE HOURS FRIENDLY STAFF GREAT COFFEE THANKS AGAIN More

by WWPETERPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 29, 2023

Customer service rep was very accommodating and provided a loaner which I very much appreciated More

by info@micheleteresa.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Han Bolen
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May 31, 2023 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 29, 2023

The dealership made it easy with loaner car. I appreciate being able to get to work and not have to take time off. More

by stahl654
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

May 29, 2023

Rick Libby is my service advisor. He is awesome. The Service is always consistent. My vehicle is always cleaner after every visit. More

by Ms Black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 29, 2023

Rick Libby is professional and personal. Explains things well and gets the job done! He is invaluable. More

by barbeemjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

May 26, 2023

Service department is always fast and efficient. The service department is exceptional with friendliest staff. More

by DIZNEYLOVERSX7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Irwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Han Bolen
Report | Print
May 29, 2023 -

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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